Accounts Receivable Associate

Acme Barricades; Jacksonville (FL); On-site; USD 38,000 - 50,000; Full time

Job summary

A prominent financial services company in Jacksonville is seeking an Accounts Receivable Associate. The role involves monitoring past due accounts, communicating with customers on balances, and managing credit applications. Ideal candidates will have a strong customer service attitude, attention to detail, and prior experience in a call center or similar environment. This position offers a comprehensive benefits package including holiday and vacation pay, paid time off, and a 401K.

Benefits

Medical insurance

Dental insurance

Vision insurance

401K

Performance Bonus

Qualifications

• Prior experience in call center or similar preferred.
• Ability to develop and maintain positive relations with internal management and external customers.
• Highly organized with extreme attention to detail.

Responsibilities

• Monitor past due accounts.
• Call customers with past due outstanding balances.
• Complete all customer credit applications.
• Manage customer payment methods.

Skills

Strong communication skills

Problem-solving skills

Customer Service Attitude

Attention to detail

Ability to meet deadlines

Education

High School Diploma or equivalent

Associate degree preferred

Tools

Microsoft Office

Job description

Description

The Accounts Receivable Associate is accountable for the successful follow-up and status of the company’s outstanding receivables. This position works closely with Accounts Receivable Specialist, Controller, other Corporate Office positions, Branch Managers, and customers/clients. Customer service attitude, attention to detail and accuracy of reporting in a fast-paced environment is essential.

Essential Job Functions

• Monitor past due accounts
• Call customers with past due outstanding balances, establishes client follow-ups
• Takes meticulous notes on status of customer balances
• Works with AR Specialist to effectively collect outstanding balances
• Complete all customer credit applications for Senior Management review
• Prepare lien releases for Senior Management review & sign-off
• Compile and escalate customer questions to appropriate Management team member
• Assess new customer creditworthiness and set appropriate credit limits
• Research and file NTO or Bonding Letters
• Manage customer payment methods such as checks, credit card, ACH, wires, etc.
• Open and distribute the mail

Desired Qualifications

• High School Diploma or equivalent
• Associate degree preferred
• Prior experience in call center or similar preferred

Benefits

ACME offers a comprehensive benefits package including medical, dental, and vision insurance in addition to:

• Holiday Pay
• Vacation Pay
• Paid Time Off
• 401K
• Performance Bonus

Requirements

• Strong communication and problem-solving skills
• Ability to develop & maintain positive relations with internal management & external customers
• Ability to meet multiple deadlines, multi-task and prioritize in a fast-paced environment
• Highly organized and extreme attention to detail
• Strong computer and data entry skills and experience with Microsoft Office
• Customer Service Attitude
• Ability to work well both independently and in a team environment
• Occasional lifting up to ten lbs.
• Ability to work in a climate-controlled office environment
• Vision adequate (including corrected vision) to perform essential job functions
• Hearing (including corrected hearing) adequate to understand verbal information and maintain conversations for an hour or more over a telephone in order to perform essential job functions.
• Ability to read and write in English in order to process paperwork and communicate with clients and internal customers
• Must be able to sit or stand for extended periods of time
• Must have manual dexterity required for repetitive motions that may include the wrists, hands and/or fingers. Extended use of a computer, keypad or phone