Accounts Receivable Analyst - Healthcare Billing

Abound Health; Charlotte (NC); Remote; USD 40,000 - 55,000; Full time

Job summary

A leading company in the healthcare sector is seeking a Billing/Accounts Receivable Analyst to join their remote team. This role involves managing billing claims, posting payments, and ensuring customer satisfaction through excellent service. Candidates should have a strong background in healthcare billing, attention to detail, and effective communication skills. The position offers a competitive salary and comprehensive benefits package.

Benefits

Comprehensive health, dental, and wellness benefits

401(k) plan after 12 months

Qualifications

• 1+ years of experience in claims handling and healthcare billing.
• Strong attention to detail and customer service skills.
• Excellent written and verbal communication skills.

Responsibilities

• Create and submit client billing; process payments.
• Triage and resolve claim denials with payers.
• Provide customer service to clients and finance departments.

Skills

Customer service

Attention to detail

Communication

Organizational skills

Independent work

Education

High school diploma or equivalent

Associates degree or higher preferred

Tools

Microsoft Office

SharePoint

Job description

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Accounts Receivable Analyst - Healthcare Billing

OnTarget is seeking a Billing/Accounts Receivable Analyst to join our Billing team. In this role, you will report to the Hiring Manger’s Title. This role is responsible for various duties related to authorizations, billing claims, posting payments, and collecting accounts receivable. Our team's goal is to reduce the organization's accounts receivable through the OnTarget accounting system and provide excellent customer service to our clients and internal staff. This role is remote however must reside in North Carolina, New Jersey, or Pennsylvania.

Key Responsibilities:

• Create batch billing from time records and create all invoices for the clients as needed.
• Submit and ensure all client’s electronic billing is processed according to payer timely filing guidelines as needed.
• Review and confirm all EDI reports are accepted by the payers with no rejections when needed.
• Triage and work all EDI rejections as needed.
• Confirm all provider numbers, NPI numbers and general billing information is configured in the client's database.
• Submit documentation to state offices (DSS) for deductible clients as needed.
• Process and submit paper billing for private pay and deductible clients.
• Collect all money due from payers, families, and government entities per the mandatory process.
• Resolve all claim denials per the mandatory process.
• Contact payer by phone, email, fax, or support ticket to resolve denials for client.
• Review accounts receivable to identify posting or billing issues and resolve these issues.
• Post electronic and manual payments to accounts within mandatory process.
• Provide A+ customer service to the Client and Finance Department of client.
• Retrieve and enter authorizations in EHR, following guidelines in mandatory process (alternate).
• Alternate contact for authorization department requests from clinical team.
• Triage and resolve issues, edit, and maintain authorizations (alternate).
• Maintain all service codes, billing configurations and rates per SOP (alternate).
• Run appropriate reports per the mandatory process to track on hold billing due to unapproved or dummy auths (alternate).
• Liaison between clients, payers, and authorization department (alternate).

Qualifications:

• 1+ years of experience in claims handling, healthcare billing, accounts receivable, aging reports, and/or posting payments
• Must have healthcare claims experience.
• Must have excellent customer service skills
• Ability to work independently
• Strong attention to detail and high level of accuracy
• Ability to prioritize workload and maintain an organized system for processes
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office products, including Outlook, Excel, and SharePoint

Education:

• High school diploma or equivalent
• Associates degree or higher preferred

The target base salary range for this full-time, salaried position is between $40,000 - $55,000

Base pay is determined by factors such as work location, experience, job-related skills, and relevant education or training. In addition to base pay, total compensation may include various other forms of pay. We offer a comprehensive benefits package, including competitive health, dental, and wellness benefits, which begin on your 60th day of employment. Additionally, our 401(k) plan becomes available after 12 months of employment. For more information about our total rewards package, please reach out to your Talent Acquisition Partner.

Abound Health is an equal opportunity employer. Abound Health evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.