Accounts Receivable Analyst (12 month contract)

DocuSign; Ireland (WV); Remote; USD 40,000 - 60,000; Full time

Job summary

A leading company in the e-signature industry seeks an Accounts Receivable Analyst for a 12-month contract. This position involves managing customer collections across the EMEA region, working collaboratively to resolve issues and maintain excellent customer satisfaction. A flexible remote work option is available, promoting an inclusive work culture and rewarding engagement. Ideal candidates will be self-motivated with a background in collections and finance.

Qualifications

• Proven commercial collections experience with enterprise accounts.
• Experience in a fast-paced, high-volume environment.

Responsibilities

• Manage the collection of overdue balances for the EMEA region.
• Collaborate with stakeholders to resolve collection issues.
• Maintain detailed records of customer interactions and follow-ups.

Skills

Self-motivated

Effective communication

Collaborative work style

Outstanding customer service

Education

Degree in a business-related discipline

Finance/Accounting qualification

Tools

Salesforce

YayPay

Oracle

Job description

Accounts Receivable Analyst (12 month contract)

Pay Competitive

Location Ireland/West Virginia

Employment type Temporary

Job Description

Req#: 27114 Employer Industry: E-signature and Contract Lifecycle Management

Why consider this job opportunity:
- Opportunity for a 12-month fixed-term contract with a renowned leader in e-signature solutions
- Engaging work environment that values collaboration and individual contribution
- Work remotely, allowing for flexibility in your work location
- Opportunity to make a meaningful impact on customer experience and satisfaction
- Supportive company culture that prioritizes equal opportunity and employee success

What to Expect (Job Responsibilities):
- Take responsibility for customer collections for the EMEA region
- Monitor aged balances for assigned geographies and engage with customers to collect overdue balances
- Collaborate with internal and external stakeholders to resolve issues impacting collections in a timely manner
- Manage refunds, account adjustments, and write-offs according to company policies
- Maintain detailed records of customer interactions, including follow-up dates and next steps

What is Required (Qualifications):
- Must be self-motivated, flexible, and able to change priorities
- Proven commercial collections experience, including enterprise accounts
- Collaborative work style with the ability to operate independently
- Experience working in a fast-paced, high-volume environment with the ability to work under pressure
- Commitment to outstanding customer service and effective communication skills

How to Stand Out (Preferred Qualifications):
- Experience with Salesforce and YayPay is a plus
- Proficient in PC skills; experience with Oracle or large ERP systems is advantageous
- Degree in a business-related discipline or Finance/Accounting qualification preferred

#ESignature #CollectionsSpecialist #RemoteWork #CustomerService #CareerOpportunity #EqualOpportunity

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

About the company

DocuSign, Inc., is an American company headquartered in San Francisco, California, that allows organizations to manage electronic agreements.

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