Accounts Receivable

Ideal Services NW LLC; Tacoma (WA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan with employer match

Paid time off

Paid major holidays

Work-life balance

Job summary

Ideal Services NW LLC is a fast-paced facility maintenance company serving chain-store and retail clients. We seek an experienced Accounts Receivable and Service Billing Specialist based in Washington state to manage invoicing, customer portals, and billing accuracy across multiple locations.

You will prepare invoices, verify details, and coordinate with account managers and technicians to ensure timely payments while maintaining thorough records.

Qualifications

• 2–3 years of accounts receivable, invoicing, or service-billing experience.
• Experience with customer web portals and web-based billing systems.
• Proficiency with Microsoft Office, including Outlook, Word, and Excel.
• Exceptional attention to detail and accuracy.
• Experience billing chain-store, retail, or multi-location customers preferred.

Responsibilities

• Prepare, review, submit, and post customer invoices for completed service work.
• Submit invoices and supporting documentation through customer web portals.
• Verify that invoices include all required work-order details, labor, materials, purchase orders, technician notes, and supporting photographs.
• Communicate with account managers, service technicians, and other team members to obtain missing or corrected billing information.
• Monitor invoice status and follow up on rejected, disputed, or unpaid invoices.
• Research and resolve billing and payment discrepancies.
• Maintain accurate customer records and billing documentation.
• Perform general clerical and administrative duties.
• Assist management with special projects as needed.
• Perform other related duties as assigned.

Skills

Accounts Receivable

Invoicing

Service Billing

Customer Portals

Microsoft Office

Attention to Detail

Organization

Communication

Billing Deadlines

Industry Experience

Tools

Sage 100 Contractor

Job description

Job Description

Job Description

Accounting - Accounts Receivable (Tacoma)

Location: Fife, Washington | Full-Time, Monday–Friday

We are a fast-paced facility maintenance company serving chain-store and retail clients. We are seeking an experienced Accounts Receivable and Service Billing Specialist who is accurate, organized, dependable, and comfortable working with multiple computer programs and customer billing portals.

Our company motto is “Integrity Over Money,” and it guides how we treat our clients, employees, and business partners. We value professionalism, teamwork, accountability, and a positive work environment.

Key Responsibilities

• Prepare, review, submit, and post customer invoices for completed service work
• Submit invoices and supporting documentation through customer web portals
• Verify that invoices include all required work-order details, labor, materials, purchase orders, technician notes, and supporting photographs
• Communicate with account managers, service technicians, and other team members to obtain missing or corrected billing information
• Monitor invoice status and follow up on rejected, disputed, or unpaid invoices
• Research and resolve billing and payment discrepancies
• Maintain accurate customer records and billing documentation
• Perform general clerical and administrative duties
• Assist management with special projects as needed
• Perform other related duties as assigned

Qualifications

• At least 2–3 years of accounts receivable, invoicing, or service-billing experience
• Experience working with customer web portals and web-based billing systems
• Strong computer skills and the ability to learn new programs quickly
• Proficiency with Microsoft Office, including Outlook, Word, and Excel
• Exceptional attention to detail and accuracy
• Strong organizational, time-management, and follow-up skills
• Excellent written and verbal communication skills
• Ability to prioritize responsibilities and meet billing deadlines
• Experience in facility maintenance, construction, service contracting, or a related industry is preferred
• Experience billing chain-store, retail, or multi-location customers is strongly preferred
• Sage 100 Contractor experience is a plus

Personal Attributes (The ideal candidate)

• Demonstrates honesty, sound judgment, and integrity
• Takes initiative and follows assignments through to completion
• Has a strong and dependable work ethic
• Works professionally and respectfully with clients and coworkers
• Maintains a positive attitude in a fast-paced environment
• Enjoys working as part of a team while also being able to work independently

Schedule and Compensation:

• Full-time position
• Monday through Friday
• Annual salary: $50,000–$70,000, depending on experience

Benefits

• Medical, dental, and vision insurance, with the employer paying 75% of the premium
• 401(k) plan with employer match
• Paid time off: [insert PTO amount or accrual details]
• Paid major holidays
• Work-life balance

Qualified applicants should submit a resume and brief cover letter describing their relevant accounts receivable and service-billing experience.

Employment is contingent upon successfully completing a background check, consistent with applicable law.

Company Description

Ideal Services NW is the only Self-Performing, Facility Maintenance Providers in the Pacific Northwest that actively maintains over 500 locations in Electrical, Plumbing, and Handyman based work. We are driven by an entrepreneurial spirit of success and an understanding of technology that moves the business forward. Our goal is to be problem solvers first, innovative second, and to always be responsible for our decisions. The spirit of “Integrity First” drives our company’s owners. The prevailing sentiment of Ideal Services NW from its’ clients and peers nationwide is one of steadfast integrity.

We are looking for an Operations manager that understands the fast pace nature of Service, as well as the urgency needed to keep the customers happy

Company Description

Ideal Services NW is the only Self-Performing, Facility Maintenance Providers in the Pacific Northwest that actively maintains over 500 locations in Electrical, Plumbing, and Handyman based work. We are driven by an entrepreneurial spirit of success and an understanding of technology that moves the business forward. Our goal is to be problem solvers first, innovative second, and to always be responsible for our decisions. The spirit of “Integrity First” drives our company’s owners. The prevailing sentiment of Ideal Services NW from its’ clients and peers nationwide is one of steadfast integrity. We are looking for an Operations manager that understands the fast pace nature of Service, as well as the urgency needed to keep the customers happy