Accounts Receivable

The CORE Institute; Jacksonville (FL); On-site; USD 42,000 - 62,000; Full time

Job summary

The CORE Institute in Jacksonville, FL is seeking an Accounts Receivable Representative to manage assigned insurance and patient AR to support timely reimbursement. You will perform account follow-up, resolve billing discrepancies, and communicate with payers and patients about balances.

Ideal candidates have AR or medical billing experience, strong attention to detail, and proficient computer skills. This role emphasizes accuracy, teamwork, and adherence to healthcare reimbursement guidelines

Qualifications

• High school diploma or GED required.
• Experience in accounts receivable, medical billing, collections, or healthcare revenue cycle preferred.
• Knowledge of healthcare billing and claims processing preferred.
• Familiarity with Medicare and Medicaid payer guidelines preferred.
• Knowledge of CPT, HCPCS, and diagnosis coding is a plus.
• Strong written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and as part of a team.
• Proficiency with computers and Microsoft Office applications.

Responsibilities

• Perform timely follow-up on outstanding insurance and patient accounts receivable.
• Review accounts for unpaid claims, denials, underpayments, and outstanding balances.
• Research and resolve billing and account discrepancies.
• Communicate with insurance payers regarding claim status, denials, payments, and outstanding balances.
• Work assigned billing and A/R work queues within established departmental timelines.
• Follow up on denied and unpaid claims and take appropriate action to resolve outstanding balances.
• Assist with patient account inquiries and resolve billing-related concerns.
• Maintain accurate and thorough documentation of account activity and follow-up.
• Research payer requirements and reimbursement guidelines as needed.
• Identify and communicate recurring billing or reimbursement issues to leadership.
• Maintain confidentiality when handling patient and financial information.
• Meet established productivity, quality, and departmental expectations.
• Perform other duties as assigned.

Skills

Healthcare revenue cycle

Accounts receivable

Insurance follow-up

Claims processing

CPT/HCPCS knowledge

Communication skills

Detail oriented

Teamwork

Microsoft Office

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

The Accounts Receivable Representative is responsible for managing assigned insurance and patient accounts receivable to support timely and accurate reimbursement. This position performs account follow-up, researches and resolves billing discrepancies, works outstanding and denied claims, and communicates with insurance payers and patients regarding account balances.

Essential Functions

• Perform timely follow-up on outstanding insurance and patient accounts receivable.
• Review accounts for unpaid claims, denials, underpayments, and outstanding balances.
• Research and resolve billing and account discrepancies.
• Communicate with insurance payers regarding claim status, denials, payments, and outstanding balances.
• Work assigned billing and A/R work queues within established departmental timelines.
• Follow up on denied and unpaid claims and take appropriate action to resolve outstanding balances.
• Assist with patient account inquiries and resolve billing-related concerns.
• Maintain accurate and thorough documentation of account activity and follow-up.
• Research payer requirements and reimbursement guidelines as needed.
• Identify and communicate recurring billing or reimbursement issues to leadership.
• Maintain confidentiality when handling patient and financial information.
• Meet established productivity, quality, and departmental expectations.
• Perform other duties as assigned.

Qualifications

• High school diploma or GED required.
• Previous experience in accounts receivable, medical billing, collections, or healthcare revenue cycle preferred.
• Knowledge of healthcare billing and claims processing preferred.
• Familiarity with Medicare and Medicaid payer guidelines preferred.
• Knowledge of CPT, HCPCS, and diagnosis coding is a plus.
• Strong written and verbal communication skills.
• Strong attention to detail and organizational skills.
• Excellent problem-solving and critical-thinking abilities.
• Ability to manage multiple priorities and meet deadlines.
• Ability to work independently and as part of a team.
• Proficiency with computers and Microsoft Office applications.

Knowledge & Skills

• Healthcare revenue cycle and accounts receivable processes
• Insurance claims and payer follow-up
• Claims processing and billing systems
• Insurance reimbursement practices
• Account research and resolution
• Data collection and documentation
• Customer service and professional communication

Equal Opportunity Employer
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