Accounts Payable Operations Lead – Outsourcing Liaison

Kraton Corporation; Jacksonville (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance including TeleDoc

Health Advocate

Life Insurance

401k matching contributions

Employee Assistance Program

Accident, Disability, and Critical Ill

Wellness programs

Job summary

Kraton Corporation in Jacksonville, FL is seeking an Accounts Payable Coordinator to oversee day‑to‑day AP activities with our outsourced partner and ensure timely, accurate invoice processing. You will act as the main liaison for vendors, monitor SLAs, support internal stakeholders, and uphold internal controls while contributing to continuous improvement and accurate month-end close.

This role emphasizes quality assurance, payment forecasting, and collaboration across procurement, operations,

Qualifications

• 3–6 years of experience in Accounts Payable or related roles.
• Experience with outsourced or shared services AP models.
• Experience coordinating with vendors and internal stakeholders.
• Strong understanding of AP processes and controls.
• Ability to manage third‑party providers and meet SLAs.
• Proficient in ERP systems and Microsoft Excel.

Responsibilities

• Act as the main liaison between the company and the outsourced AP provider.
• Coordinate daily AP activities to meet SLAs, KPIs, and timelines.
• Review performance metrics, error reports, and aging reports; escalate as needed.
• Support transition activities, process changes, and continuous improvement with the outsourcing partner.
• Ensure documentation of AP processes, controls, and responsibilities (RACI).
• Communicate with vendors regarding invoices, payments, and account status; investigate issues.

Skills

AP processes

Vendor management

Stakeholder management

ERP proficiency

Excel skills

Communication

Problem solving

Multi-tasking

Attention to detail

SLA adherence

Education

Bachelor's degree in Accounting/Finance/Business

Tools

SAP

Oracle

Workday

Job description

Kraton Corporation in Jacksonville, FL is seeking an Accounts Payable Coordinator to oversee day‑to‑day AP activities with our outsourced partner and ensure timely, accurate invoice processing. You will act as the main liaison for vendors, monitor SLAs, support internal stakeholders, and uphold internal controls while contributing to continuous improvement and accurate month-end close.

This role emphasizes quality assurance, payment forecasting, and collaboration across procurement, operations,