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Amazon is seeking an Accounts Payable Manager to lead a high-performing team within its Finance operations. This role requires a strategic thinker with strong program management skills, financial expertise, and the ability to drive process improvements and customer service excellence. The successful candidate will manage AP operations, enhance financial reporting practices, and contribute to the overarching goals of Amazon's financial services.
Amazon Finance & Global Business Services (FGBS) plays a key role in the company’s mission to be Earth’s most customer-centric company. FGBS includes finance functions like Financial Planning and Analysis (FP&A), Accounting, Tax, as well as other functions like Global Real Estate and Facilities (GREF), Investor Relations, and Benchmarking.
The FGBS Team is looking for an Accounts Payable Manager to join the operation in Costa Rica. If motivating effective teams, raising the bar by diving deep into data, and driving process improvements are your key attributes, then Amazon’s Finance Operations Accounts Payable team has the perfect role for you.
We are seeking a hands-on team leader to spearhead an Accounts Payable team that drives operational excellence and delivers measurable business impact. The ideal candidate will have excellent program and operations management, problem-solving and communication skills and be effective interacting with technical and non-technical stakeholders at all levels. Candidate will work directly with vendors and their management tools, processes, and mechanisms, as well as Amazon internal stakeholders and fulfillment operations to scale our growing business and address outstanding payment and billing questions and issues. This dive deep leader will also generate, and leverage insights based on Amazon’s unique data and metrics to lead tactical discussions with Financial Operations business teams to support FinOps leaders in making informed decisions.
Key job responsibilities
• Works hand-in-hand with cross-functional team of accounts payable (AP) analysts in collaboration with upstream business, operations and technology teams to integrate scalable end-to-end Procure-to-Pay (P2P) processes and solutions.
• Set and execute business objectives; validate, monitor, and deliver on key success metrics, and execute on delivery roadmaps.
• Partner with senior leaders to drive strategic initiatives for long-term success.
• Develop financial and operational plans to achieve long-term business goal.
• Execute accurate financial reporting and planning, tracking performance, and providing recommendations for corrective actions.
• Obsess on customer service and train new hires to do the same by establishing the Amazon Day 1 Culture based on our Leadership Principles.
• Systemically intake, escalate, and triage vendor payments contacts and issues, and follow-through to resolution, including executive-level communication.
• Recognize escalation trends and identify underlying defects and root causes.
• Partner with and influence business partners and other teams to resolve defects.
• Identify and implement best practices to streamline the P2P processes; document operating procedures for complex vendors and situations.
• Leverage data from numerous tools to perform reporting and analysis.
• Research P2P issues to identify and resolve process challenges and defects.
- 6+ years in finance operations or related roles
- 4+ years of people management experience
- Experience in Shared Services, Accounts Payable operations, or Procure to Pay
- Bachelor's Degree in Finance, Business, or related analytical field.
- Applying key financial performance indicators (KPIs) to analyses
- Working with Oracle Financials, SAP, or other ERP systems
- Participating in continuous improvement projects
- Experience working in a matrixed environment, influencing strategy, and achieving goals by working across the organization.
- Advanced Knowledge of Microsoft Office products and applications (esp. MS Excel, Word).
- Experience in operational excellence using six sigma methodologies.
- Proven Project Management Skills.
- Statistical Analysis Experience, with Big Data.
- 4+ years of mentoring junior finance and/or business team members experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.