Accounts Manager

Crest Industries; Emeryville (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

Crest Industries is seeking an Accounts Manager for its Optimal Field Services division, based in La Porte, TX. This role is pivotal in maintaining and growing client relationships in the industrial sector while acting as a trusted advisor.

The ideal candidate will have 3–5 years of relevant experience and strong skills in business development and relationship management. Responsibilities include collaborating with teams to ensure client success and representing the company at industry events.

Qualifications

• 3–5 years of experience in business development, account management, or sales.
• Understanding of industrial contracting, especially in refineries and petrochemical facilities.
• Strong interpersonal skills and professional presence.

Responsibilities

• Serve as the primary contact for client accounts and ensure communication and satisfaction.
• Grow existing client relationships by understanding needs and aligning services.
• Collaborate with internal teams to meet client expectations.

Skills

Business development

Account management

Relationship-building

Organizational skills

Tools

CRM software

Microsoft Office Suite

Job description

Optimal Field Services, a Crest Industries company, invites an Accounts Manager to join our La Porte, TX office. The role focuses on maintaining and expanding relationships with existing customers across Texas’s industrial sector, acting as a trusted advisor and brand ambassador.

Responsibilities

• Serve as the primary point of contact for assigned client accounts, ensuring consistent communication, trust, and satisfaction.
• Proactively manage and grow existing client relationships by understanding operational needs and aligning Optimal's service offerings.
• Collaborate with internal operations, estimating, and project teams to meet client expectations throughout the project lifecycle.
• Represent the company at client functions, industry events, trade shows, and local networking opportunities.
• Identify upsell or cross‑sell opportunities and coordinate proposals with the estimating and project teams.
• Maintain a strong understanding of industry trends, competitor activity, and market dynamics.
• Track all client interactions, sales activities, and account updates in CRM or sales tracking systems.
• Work with leadership to develop and execute client retention and satisfaction strategies.
• Support bid preparation by gathering client intelligence and shaping proposals that reflect client‑specific value propositions.

Requirements

• Minimum 3–5 years of experience in business development, account management, or sales—preferably within turnaround or industrial services sectors.
• Deep understanding of the industrial contracting landscape, especially in refineries, petrochemical, and chemical facilities.
• Strong interpersonal and relationship‑building skills with a wide range of stakeholders.
• Professional presence when attending events or representing the company publicly.
• Self‑starter who thrives in a fast‑paced, team‑oriented environment.
• Exceptional organizational skills, attention to detail, and ability to manage multiple priorities.
• Proficiency in CRM software, Microsoft Office Suite, and sales tracking tools.

Optimal Field Services is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.

Optimal Field Services provides reasonable accommodation for individuals with disabilities. Contact Human Resources for assistance.