Accounting Technician IV

City of Pueblo - Police Department; Pueblo County (CO); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Benefits package

Job summary

City of Pueblo is seeking an Accounting Technician IV to support the Sales Tax Division within the Finance Department. You will handle complex clerical tasks, process tax payments, and create new taxpayer accounts while delivering excellent customer service.

The role requires accuracy, independent work, and the ability to resolve account issues. The position emphasizes data entry, payments reconciliation, licensing support, and generating routine reports.

Qualifications

• A valid driver's license at time of application and Colorado license within 30 days.
• An associate degree in accounting or business and 3+ years of related experience.
• A high school diploma or GED and 5+ years of related experience.

Responsibilities

• Provides para-professional support to the Sales Tax Division
• Posts taxpayer payments to business accounts on tax system
• Enters and verifies sales and use tax returns
• Explains licensing regulations to customers
• Assists walk-in customers for tax payments and licensing needs

Skills

General bookkeeping

Office software (Word/Excel/Outlook)

Customer service

Education

Associate degree in accounting or business

High school diploma or GED + 5 years experience

Tools

Tax system software

Electronic filing system

Job description

Descriptive Statement The Accounting Technician IV is a non-exempt para-professional position that combines administrative skills and strong clerical and data entry capabilities in support of the assigned Sales Tax Division within the Finance Department. Under the direction of the Tax Audit Manager, the incumbent works independently, takes initiative, and provides excellent customer service. Duties are of a more complex nature as attention to detail is required when entering and processing customer tax /returns payments, reconciling batches to payments, creating new taxpayer accounts, and trouble shooting and researching customers’ accounts. Receives money and issues receipts either through the mail or from taxpayers who come to the Sales Tax Division. The duties of this position require the ability to count money, to give change, and to follow the proper procedures of receipting tax bills which are performed according to established and defined procedures. Assist customers with Sales/Use Tax Information or Licensing Information via phone, email, and in-person.

Descriptive Statement The Accounting Technician IV is a non-exempt para-professional position that combines administrative skills and strong clerical and data entry capabilities in support of the assigned Sales Tax Division within the Finance Department. Under the direction of the Tax Audit Manager, the incumbent works independently, takes initiative, and provides excellent customer service. Duties are of a more complex nature as attention to detail is required when entering and processing customer tax /returns payments, reconciling batches to payments, creating new taxpayer accounts, and trouble shooting and researching customers’ accounts. Receives money and issues receipts either through the mail or from taxpayers who come to the Sales Tax Division. The duties of this position require the ability to count money, to give change, and to follow the proper procedures of receipting tax bills which are performed according to established and defined procedures. Assist customers with Sales/Use Tax Information or Licensing Information via phone, email, and in-person. This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position.

Duties & Responsibilities

• Provides para-professional support to the Sales Tax Division
• Creates new licenses and accounts on tax system
• Posts taxpayer payments to business accounts on tax system
• Enters and verifies sales and use tax returns
• Reviews computations to correct errors and to ensure accuracy
• Explains complex regulations to taxpayers, citizens and city personnel
• Makes routine administrative and para-professional decisions independently
• Documents tax system of required licensing credentials
• Scans/Links all documentation to electronic filing system
• Explains licensing regulations to customers
• Performs data entry on various spreadsheets tracking special events, revenues etc.
• Assists walk-in customers for tax payments, licensing needs and/or general questions
• Contacts taxpayers on delinquent account issues
• Processes mailings done on a daily, monthly or annual basis
• Reviews various licensing processed through the online Portal to ensure the correct regulatory offices are included in workflow and to determine if taxpayer is compliant for approval etc.
• Creates monthly reports published on city web page associated with licensed business
• At the direction of the Tax Manager processes Claim for Refund Write off adjustments

Important Functions

• May perform the duties of similar classifications of an equal or lower pay grade
• May perform other duties as assigned including duties routinely performed by other Accounting Technicians
• May be the lead clerical person over the Accounting Technician I, II and III, and temporary employees

Physical Requirements

The physical standards an employee must meet in order to perform the essential job duties with or without a reasonable accommodation include, but are not limited to: Must have ability to lift and move files and supplies weighing up to 30 pounds, with or without accommodation. Work is sedentary and done in a seated position, but requires frequent moving about, standing, bending, kneeling, reaching or stooping to perform filing. Position requires the ability to input large amounts of data using repetitive motion on a frequent and prolonged basis. The incumbent must be able to hear all communication from customers and employees by telephone or in person, and use vision to work with written documents, forms, and to respond to employees and customers.

Knowledge, Skills & Abilities

Must have knowledge of:

• General bookkeeping
• General accounting practices
• Modern office practices, procedures, methods and equipment to include computers
• Current word processing, spreadsheet, communication and research applications such as Microsoft Word, Excel, Outlook and the internet
• Mathematical computations, tabulations and operations, including basic arithmetic, multiplication and division
• Proper business English usage, spelling, punctuation, and grammar
• Principles of business letter writing and basic report preparation

Must Have Skill And Ability To

• Operate a computerized cash register and personal computer
• Communicate orally, and in writing, in an effective manner with a variety of individuals
• Explain ordinance, regulation and sales tax provisions to the general public and to other City personnel
• Perform moderately complex mathematical computations rapidly and accurately utilizing a 10-key calculator
• Prepare spreadsheets, letters, memos, and reports
• Assess needs of taxpayer efficiently
• Perform work at a high level of attention to detail
• Utilize good planning and organizational skills
• Work independently, take initiative and analyze problems
• Work under pressure and meet deadlines
• Work successfully with and provide good customer service to supervisors, other City employees, the public and other agencies and organizations
• Perform all the job duties in a safe manner
• Safe and lawful operation of a motor vehicle
• Knowledge, skill and ability to successfully perform the essential duties of the Accounting Technician I, II and III classification(s)

Minimum Qualifications

In addition to the knowledge, skills and abilities listed above, this position requires the following:

• A valid driver’s license at the time of application, and a valid Colorado driver’s license within 30 days of employment. License restrictions that may hinder your ability to drive on City business, such as an interlock, will be cause for disqualification. During the course of employment, a valid license must be maintained, and the employee must notify the City immediately upon changes to the status of their license.
• An associate degree in accounting or business from an accredited college or university and at least three (3) years of experience in accounts payable, accounts receivable, bookkeeping, accounting, or sales tax processing
• A high school diploma or GED and at least five (5) years of experience in accounts payable, accounts receivable, bookkeeping, accounting, or sales tax processing

Special Conditions Of Employment

The duties in this classification are primarily performed indoors, in a comfortable office environment. The incumbent must demonstrate the ability to meet the physical demands of the job including the ability to retrieve information from various locations in the office when needed. The individual will be frequently exposed to periods of demanding activity and high mental stress. Incumbents must be willing to work additional hours or overtime if required. The incumbent may be required to drive to training events and/or meetings in other departments. The position requires a great deal of interpersonal communication with City employees, the public, and outside agencies. The incumbent will be required to sign a confidentiality agreement to encompass any/all information reviewed through daily duties. All required licenses and certifications must be maintained throughout the term of employment. Failure to obtain or maintain licenses and certifications may result in demotion or termination. Due to Federal and State Criminal Justice System access requirements, classifications that access and maintain criminal justice information may also be required, as a condition of employment, to not have been convicted of and/or have pending charges of a felony or misdemeanor crime that would deny or otherwise restrict access to criminal justice information. This requirement applies to all existing City employees as well as external candidates seeking to fill positions that meet the given criteria.

Benefits

The City of Pueblo offers a very rich benefits packet! For a more comprehensive view on the lush benefits offered by the City, please go to www.pueblo.us/benefits.

CIVIL SERVICE EXAM: October 15, 2026

Benefits Package For Full-time Classified Employees

The City of Pueblo offers a comprehensive benefits package for full-time classified positions, delivering quality and value to meet the diverse needs of our workforce. From paid holidays and personal holidays to accruing vacation time, City employment lets you plan for your future, stay healthy and maintain a quality work/life balance for you and your family.

As a PERA member, you contribute a percentage of every paycheck to PERA in exchange for a lifetime defined benefit, or pension.

Comprehensive and affordable benefit plans for medical, dental, vision, life insurance and a variety of other optional products to meet your health and wellness needs. The City offers opportunities for professional growth with annual salary increases and potential promotional opportunities and lateral movement within the City. Many employees also enjoy benefits such as step-up pay, overtime, bilingual pay, longevity pay, and more. The Employee Assistance Program (EAP) provides important employee support services.

Paid leave and time off are provided for vacation, sick, holidays (10), personal days (2), FMLA, funeral and injury leave.