Accounting Specialist

Destination by Hyatt; Chapel Hill (NC); On-site; USD 42,551,000 - 60,603,000; Full time

Benefits offered by this job

Travel perks

Health coverage

401(k) with company match

Paid time off

Family leave

Education assistance

Free colleague meals

Employee discounts

Job summary

Hyatt's Rizzo Center seeks an Accounting Specialist to support pre-arrival and post-departure billing for events and group business. You will manage invoices, deposits, and prepayments, monitor City Ledger charges, and provide clients with supporting documentation.

Role requires accuracy, confidentiality, and timely communication with guests and planners. You will collaborate with colleagues across the organization and ensure smooth financial operations.

Qualifications

• Comfortable using computers, learning new software, and navigating multiple systems.

Responsibilities

• Monitor, review, and update invoices throughout the billing cycle.
• Distribute invoices daily to in-house clients and planners.
• Post deposits and prepayments for group bookings.
• Provide clients and planners with required supporting documentation.
• Monitor and review City Ledger charges.
• Conduct collection activities within approved billing terms.
• Meet daily and weekly deadlines.
• Maintain confidentiality when handling customer and financial information.
• Respond promptly and professionally to guests, clients, planners, and coworkers.
• Escalate issues affecting customer experience.
• Maintain accuracy and attention to detail.

Skills

Customer service

Data entry

Time management

Communication

Tech-savviness

Office software

Excel

Attention to detail

Tools

Opera

Oracle Financial

Job description

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

Organization - Rizzo Center

Summary

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experiences to each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded. It's a place of outstanding rewards, where talent opens doors to exciting challenges in the hospitality industry.

The Accounting Specialist supports pre-arrival and post-departure billing for events and group business at Rizzo Center. This role manages invoices, group deposits and prepayments, City Ledger charges, collections, and client supporting documentation.

Key Responsibilities

• Monitor, review, and update invoices throughout the billing cycle.
• Distribute invoices daily to in-house clients and planners.
• Post deposits and prepayments for group bookings.
• Provide clients and planners with required supporting documentation, including Food and Beverage outlet checks and rooming lists.
• Monitor and review City Ledger charges.
• Conduct collection activities within approved billing terms and procedures.
• Meet daily and weekly deadlines.
• Maintain confidentiality when handling customer and financial information.
• Respond promptly and professionally to guests, clients, planners, and coworkers in person and through written communication.
• Reprioritize work and respond effectively to urgent requests.
• Work collaboratively with colleagues and stakeholders at multiple levels of the organization.
• Escalate billing or service issues that may negatively affect the customer experience.
• Maintain a high level of accuracy and attention to detail.
• Take ownership of assigned responsibilities and complete work accurately and efficiently.

Exceptional Benefits That Go Beyond The Basics

• Travel Perks Enjoy 12 free room nights annually (after 90 days of service), plus discounted rates and Friends & Family Room Rates starting on day one.
• Health & Wellness Coverage Comprehensive Medical, Prescription, Dental, and Vision Insurance available after just 30 days of employment.
• Financial Security 401(k) with company match (after 1 year of service) and an Employee Stock Purchase Plan to help you invest in your future.
• Time Off That Matters Paid vacation, sick days, and new child leave to support your personal and family needs.
• Family Support Paid Family Bonding Time—8 weeks for primary caregivers and 2 weeks for supportive caregivers—plus Adoption Assistance (after 1 year of service).
• Education Assistance Tuition Reimbursement to help you grow professionally and pursue your passions.
• Daily Perks Free colleague meals during your shift to keep you energized and appreciated.
• Exclusive Discounts Save on top brands like Apple, AT&T, Verizon, Headspace, and many more.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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Qualifications

Who We're Looking For

We're looking for someone who enjoys helping others, learning new things, and staying organized in a fast-paced environment. If you're a positive team player with strong customer service and technology skills, we'd love to hear from you.

Qualifications

• Comfortable using computers, learning new software, and navigating multiple systems.
• Strong communication skills with the ability to provide professional, friendly service to guests, customers, and colleagues.
• Detail-oriented with accurate data-entry, organization, and time-management skills.
• Able to manage multiple priorities, meet deadlines, and adapt to changing business needs.
• Skilled at learning new processes, applying feedback, and working independently after training.
• Experience in accounting, administration, customer service, office support, technology support, hospitality, or a related field is preferred.
• Familiarity with Microsoft Office (especially Excel and Outlook) is preferred; experience with Opera and Oracle Financial is a plus.
• Enjoys helping others understand processes, systems, and technology.
• Works collaboratively and respectfully with people from diverse backgrounds and at all levels of the organization.
• Maintains professionalism, discretion, and confidentiality when handling customer and financial information.

Schedule & Pay

• Schedule: Monday through Friday, with an 8‑hour shift and a flexible start time no later than 9:30 AM.
• Compensation: $18.00/hour