Accounting Implementation Specialist

The Reynolds and Reynolds Company; Dayton (OH); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Referral bonuses

Professional development and training

Promotion from within

Associate discounts for cell phones, 1

Job summary

The Reynolds and Reynolds Company is seeking an Implementation Specialist to guide automotive dealership customers through the successful implementation and adoption of our software solutions.

You will work with dealership accounting teams to configure software, review financial data, and coordinate project milestones while training users and handling escalated situations to ensure accurate accounting and smooth system adoption.

Qualifications

• Bachelor’s degree in Accounting or Finance is required.
• Strong numerical, analytical, and problem-solving skills.
• High level of accuracy and attention to detail.
• Strong organizational and multitasking abilities.
• Excellent verbal and written communication skills.
• Ability to understand and explain accounting and financial information.
• Ability to quickly learn new software and adapt to changing priorities.
• Ability to remain professional and resilient in challenging customer situations.
• Customer service, project management, training, or business analysis experience is a plus.

Responsibilities

• Guide automotive dealership customers through successful implementation and adoption of our software solutions.
• Work with accounting aspects of dealership operations, reviewing accounting information and configuring software based on requirements.
• Coordinate project milestones, troubleshoot discrepancies, and train customers on system functionality.
• Partner with dealership accounting teams to help them understand and use the software effectively for tracking and managing financial information.
• Handle challenging or escalated customer situations while maintaining a positive customer experience.
• Responsibilities may vary between project management, training, accounting configuration, and specification setup.

Skills

Numerical skills

Analytical thinking

Attention to detail

Organizational skills

Communication skills

Learn new software

Professional and resilient

Customer service

Project management

Training experience

Business analysis

Education

Bachelor’s degree in Accounting or Finance

Job description

Position Description

Are you comfortable working with numbers, analyzing financial information, and helping customers navigate complex accounting processes? As an Implementation Specialist, you will guide automotive dealership customers through the successful implementation and adoption of our software solutions.

Position Description

Are you comfortable working with numbers, analyzing financial information, and helping customers navigate complex accounting processes? As an Implementation Specialist, you will guide automotive dealership customers through the successful implementation and adoption of our software solutions.

In this role, you will work extensively with the accounting side of dealership operations. Your day-to-day responsibilities may include reviewing accounting information, configuring software based on dealership requirements, coordinating project milestones, troubleshooting discrepancies, and training customers on system functionality. You will partner directly with dealership accounting teams to help them understand and use our software effectively, ensuring they can accurately track and manage their accounting and financial information.

This position also involves working through challenging or escalated customer situations. The ideal candidate will be professional, resilient, and confidence when communicating with different customer personalities while continuing to provide a positive customer experience. Responsibilities may vary between project management, training, accounting configuration, and specification setup.

Training

On-the-job and classroom training, along with online courses, will be provided. The department also offers study groups to support certification testing.

Requirements

• Bachelor’s degree in Accounting or Finance required
• Strong numerical, analytical, and problem-solving skills
• High level of accuracy and attention to detail
• Strong organizational and multitasking abilities
• Excellent verbal and written communication skills
• Ability to understand and explain accounting and financial information
• Ability to quickly learn new software and adapt to changing priorities
• Ability to remain professional and resilient in challenging customer situations
• Customer service, project management, training, or business analysis experience is a plus

Benefits

We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Paid vacation, sick days, and holidays
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.

Company Perks, Including

• Referral bonuses
• Professional development and training
• Promotion from within
• Associate discounts for cell phones, cars, computers, entertainment, and much more

Facility Amenities, Including

• An onsite dining facility offering complimentary breakfast and lunch
• A fitness center
• An onsite medical center
• A wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation

Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.

Reynolds and Reynolds is an equal opportunity employer.