Accounting/Data Entry Clerk

HappyGo Travel Services; United States; Remote; USD 35,000 - 55,000; Full time

Job summary

An established industry player in travel services is seeking an Accounting/Data Entry Clerk to join their remote team. This role involves engaging with clients to understand their travel preferences, making reservations, and maintaining accurate records. The company prides itself on delivering exceptional customer service and creating unforgettable journeys for clients. Enjoy the flexibility of remote work while contributing to a collaborative team environment. If you're passionate about travel and customer service, this opportunity is perfect for you!

Benefits

Competitive salary

Performance-based bonuses

Flexible hours

Professional development opportunities

Exclusive travel discounts

Qualifications

• Proven experience in a customer service role within the travel industry.
• Strong communication skills and proficiency in booking platforms.

Responsibilities

• Communicate with clients to understand their travel preferences.
• Make reservations and coordinate itineraries based on client needs.

Skills

Customer Service

Communication Skills

Problem-Solving

Attention to Detail

Education

Experience in Customer Service

Fluency in English

Tools

Booking Platforms

CRM Systems

Job description

About HappyGo Travel Services: HappyGo Travel Services is a leading travel agency specializing in personalized travel experiences for clients worldwide. We are dedicated to delivering exceptional customer service and creating unforgettable journeys for our diverse clientele.

Position: Accounting/Data Entry Clerk

Location: Remote

Job Type: Full-time

Responsibilities:

Customer Service:

• Communicate with clients via phone, email, and chat to understand their travel preferences and requirements.
• Provide personalized recommendations and advice on destinations, accommodations, transportation, and activities.
• Handle inquiries, concerns, and complaints professionally and promptly.

Booking and Scheduling:

• Make reservations for flights, hotels, rental cars, tours, and other travel services based on client preferences.
• Coordinate itineraries and ensure all bookings align with client schedules and budgetary considerations.
• Confirm bookings and send detailed itineraries to clients.

Destination Knowledge:

• Stay updated on travel trends, visa requirements, and safety information for various destinations.
• Offer insights and suggestions for travel experiences that match client interests.

Administrative Tasks:

• Maintain accurate records of bookings, payments, and client interactions using our CRM system.
• Process payments and handle invoicing as needed.

Benefits:

• Competitive salary with performance-based bonuses.
• Remote work opportunity, allowing for flexible hours and work-life balance.
• Opportunities for professional development and training in the travel industry.
• Access to exclusive travel discounts and perks.
• Collaborative team environment with supportive colleagues.

Basic Qualifications:

• Proven experience in a similar customer service role or within the travel industry.
• Strong communication skills with fluency in written and spoken English (additional languages are a plus).
• Proficiency in using booking platforms and CRM systems.
• Excellent problem-solving abilities and attention to detail.
• Ability to work independently and as part of a team, with a customer-first mindset.

Join us in making travel dreams a reality while providing unparalleled service to our valued clients at HappyGo Travel Services!