Accounting Clerk

Hilton New Orleans Airport; Kenner (LA); On-site; USD 38,000 - 48,000; Full time

Job summary

Hilton New Orleans Airport is seeking an accounting assistant to support the Accounting Manager in supervising the hotel finance office and in handling computerized accounting systems, accounts receivable, and month-end closing reports.

The role requires attention to detail, strong communication with guests and staff, and proficiency in Excel and Word. Prior hospitality accounting experience is a plus, with opportunities to assist in audits and daily financial reconciliations.

Qualifications

• Ability to input information accurately into a computer using Excel and Word.
• Maintain open communication between guests, team members and management.
• General knowledge of accounting operations and numeracy.
• Operate office machines (calculator/10-key, copier, fax, telephone).
• Ability to address guest and team concerns with empathy and provide proactive solutions.
• Clear spoken and written English; learn and perform all essential duties independently during training.

Responsibilities

• Reconcile airline master account with the airline manifest daily and bill invoices by the second week of the following month.
• Audit group master accounts to verify payment terms; bill group master receivables within 3 days of group events concluding.
• Post all hotel payments on the same business day.
• Post tax exemptions to guest folios and audit tax exemption forms.
• Respond to and resolve guest and client folio-related inquiries, adjustments, and credit card authorizations.
• Assist with month-end closing process as directed.
• Assist with monthly house bank and payroll audits and other duties as assigned.

Skills

Communication

Customer service

Financial aptitude

Attention to detail

Multitasking

Education

High School diploma or equivalent

Tools

Excel

MS Word

10-key by touch

Job description

Assists the Accounting Manager in the supervision of the Hotel finance office, pertaining to all computerized accounting systems, accounts receivable, month‑end closing reports, and general ledger reconciliation. Performs research as necessary regarding finance issue

ESSENTIAL FUNCTIONS

• Reconcile the airline master account with the airline manifest daily, ensure accuracy, and bill airline invoices by the second week of the following month.
• Audit group master accounts to verify they meet the payment terms specified in the group agreements. Bill all group master receivables within 3 days of the group events concluding.
• Post all payments received by the hotel on the same business day.
• Post tax exemptions to guest folios as needed and audit the accuracy of tax exemption forms.
• Respond and resolve guest and client requests for folios, adjustments, credit card authorizations, and other inquiries.
• Assist with month-end closing process as directed.
• Assist with monthly house bank audits, payroll audits, and other duties as assigned.

SUPPORTIVE FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Train individuals in PEP, Excel and MS Word.
• Handle special project assignments as requested Accounting Manager or General Manager.
• Perform other duties and responsibilities as assigned or required.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

• The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.
• Ability to access and accurately input information into a computer using various computer software programs (Excel and Word)
• Maintain an open line of communication between guests, team members and management
• General knowledge of accounting operations, aptitude for figures
• Office machines: operate calculator/10-key by touch, copier, fax, telephone
• Ability to effectively deal with guest and team members concerns in a friendly and positive manner and listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions
• Ability to listen effectively and to speak and write English clearly.Ability to learn and perform all essential job functions accurately and safely with minimal direct supervision, within initial training period after team member begins work.

EDUCATION

High School graduate or equivalent required

EXPERIENCE

1 – 2 years of Finance and Accounts Receivable experience preferred. Prior hospitality experience also preferred.