Accounting Associate II

MaineGuide; Augusta (ME); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

13 paid holidays

12 days of sick leave

3+ weeks of vacation leave

Health insurance coverage

Dental insurance

Retirement plan

Gym membership reimbursement

Public Service Loan Forgiveness

Employee assistance program

Job summary

The State of Maine’s PFML Accounting Associate II role in the Contributions Unit of the Department of Labor is based in Augusta. You will process employer contributions, registrations, wage reports and payments through the Paid Leave Portal, ensuring accuracy and compliance.

You’ll assist employers and the public by phone and email, work collaboratively with teammates, and handle tasks with tact and attention to detail in a high-impact program serving Mainers in need.

Qualifications

• Entry-level to intermediate experience in office/administrative support.
• Ability to research, compile data, and provide customer assistance with independent judgement.
• Preference: strong customer service, collaborative history, and ability to explain complex matters.

Responsibilities

• Provides information on PFML law and administrative procedures to employers, the public, and self-elected individuals.
• Assists employers with registering, filing wage reports, and remitting payments through the Paid Leave Portal.
• Analyzes, processes, and corrects wage reports and payments.
• Supports employers and the public by phone and email with tact and clarity.
• Performs additional duties as assigned by Administration.

Skills

Customer service

Communication

Team collaboration

Research & data analysis

Attention to detail

Problem solving

Written communication

Regulatory knowledge

Job description

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State.

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Department of Labor
Job Class Code: 6504
Grade: 16 (Administrative Services)
Salary: $19.60 - $28.25/Hour
Location: Augusta, ME
Opening Date: November 13, 2026
Closing Date: December 1, 2026

Currently, this position is not eligible for visa sponsorship or STEM OPT extensions.

Are looking for a primarily remote position?

Are you looking to be a part of a team of dedicated professionals committed to supporting one of the most impactful programs in recent state history?

The State of Maine is now recruiting staff for the Maine Paid Family and Medical Leave (PFML) Program. The PFML Accounting Associate II will be a key team member in one of the largest and most impactful new programs in the State with the objective of delivering a service that Mainers can easily use in their time of need.

As a member of the of the Contributions Unit, the Accounting Associate II is responsible for performing accounting and customer support functions for employers and self-elected individuals in paying their contributions to the PFML trust fund. This position ensures that businesses understand how to remit contributions for the PFML program through a state-of-the-art portal, and will manage processes related to registration, filing wage reports, payment, and overpayment refunding.A typical workday includes assisting employers and the public by phone and email with tact, clarity, and understanding, as well as working collaboratively and independently on a variety of tasks that require accuracy and attention to detail.

Primary Responsibilities:

• Provides information on PFML law and administrative procedures in order to clarify them to employers, self-elected individuals, and the general public
• Communicates with the public under conditions requiring considerable tact to explain laws, rules, etc.
• Complies with the requirements of State policies, including those concerning human resource components of security protocols of agency information security and confidentiality policies for state business purposes
• Assist employers in registering, filing wage reports, and remitting payments though the Paid Leave Portal
• Analyze, process, and correct wage reports and payments
• Perform additional duties assigned by Administration based on operational needs.

Knowledge, Skills, and Abilities:

• Ability to identify customer problems and recommend practical solutions
• Ability to remain calm in stressful situations
• Ability to communicate effectively with tact and professionalism
• Ability to write clearly and effectively
• Ability to interpret and apply rules and regulations
• Ability to review, revise, verify, and/or adjust financial documents
• Ability to establish and maintain effective working relationships
• Ability to conduct research, gather information, and analyze results to reach a conclusion and/or make recommendations
• Ability to apply to routine individual cases an explanation and interpretation of applicable rules, regulations, policies, procedures, codes, and/or documentation requirements
• Ability to stay current and understand, discuss, explain, and apply applicable laws, rules, regulations, policies, procedures, paperwork, and terminology
• Ability to work closely with a team of peers, sharing information and ideas in order to provide efficient, helpful assistance to employers, employees, and the public

Minimum qualifications:

Entry-level to intermediate Training, education, and/or experience in office and administrative support functions demonstrating competency in conducting research, compiling data, providing customer assistance, and using independent judgement to make determinations on routine business matters. All positions in this classification assume the qualifications of: Accounting Associate I.

Preference will be given to those applicants demonstrating:

• Strong customer service skills
• Demonstrated history of collaborative work
• An ability to understand and explain complex matters

Contact Information:

Questions about this position should be directed to: [e-mail]

Benefits of working for the State of Maine:

No matter where you work across Maine state government, you find employees who embody our state motto—"Dirigo" or "I lead"—as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including:

• Work-Life Balance – Rest is essential. Take time for yourself using 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually. Vacation leave accrual increases with years of service, and overtime-exempt employees receive personal leave.
• Health Insurance Coverage – The State of Maine pays 85%-100% of employee-only premiums ($11,857.68-$13,950.24 annual value), depending on salary. Use this chart to find the premium costs for you and your family, including the percentage of dependent coverage paid by the State.
• Health Insurance Premium Credit – Participation decreases employee-only premiums by 5%. Visit the Office of Employee Health and Wellness for more information about program requirements.
• Dental Insurance – The State of Maine pays 100% of employee-only dental premiums ($365.28 annual value).
• Retirement Plan – The State of Maine contributes 14.06% of pay to the Maine Public Employees Retirement System (MainePERS), on behalf of the employee.
• Gym Membership Reimbursement – Improve overall health with regular exercise and receive up to $40 per month to offset this expense.
• Health and Dependent Care Flexible Spending Accounts – Set aside money pre-tax to help pay for out-of-pocket health care expenses and/or daycare expenses.
• Public Service Student Loan Forgiveness – The State of Maine is a qualified employer for this federal program. For more information, visit the Federal Student Aid office.
• Living Resources Program – Navigate challenging work and life situations with our employee assistance program.
• Parental leave is one of the most important benefits for any working parent. All employees who are welcoming a child—including fathers and adoptive parents—receive forty-two (42) consecutive calendar days of fully paid parental leave. Additional, unpaid leave may also be available, under the Family and Medical Leave Act.
• Voluntary Deferred Compensation – Save additional pre-tax funds for retirement in a MaineSaves 457(b) account through payroll deductions.

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note: Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you’re looking for a great next step, and want to feel good about what you do, we’d love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

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