Accountant - Utilities Billing

City of Apple Valley, MN; Apple Valley (MN); On-site; USD 81,000 - 101,000; Full time

Job summary

City of Apple Valley is seeking an Accountant for Utilities Billing to manage water, sewer, storm drainage, and streetlight billing. You will oversee meter reads, generate and mail bills, and ensure accurate posting of payments while handling inquiries from residents.

The role requires a bachelor’s degree in accounting/finance and 1–3 years of experience, with strong Microsoft Office skills and public-facing communication. This is a full-time on-site position in Apple Valley, MN.

Qualifications

• Bachelor’s degree in accounting, finance, or related field; emphasis on additional education and/or work experience in computer application; or equivalent training and experience.
• Strong problem analysis and decision making skills; ability to develop alternatives and make prompt decisions under time constraints.

Responsibilities

• Monitor meter readings and generate bills using metering software; review reads and manage exceptions.
• Produce accurate water bills for residential and commercial accounts; upload data to payment and metering vendors.
• Apply adjustments to accounts and compute sewer winter averages.
• Set up annual billing rates and monitor for accuracy.
• Produce reports and ensure billing accuracy and compliance with governmental standards.
• Oversee collection and posting of payments received by mail and electronically.
• Initiate weekly delinquent notices and coordinate tax-related certifications.
• Maintain billing account system; establish new accounts and update ownership changes.
• Handle customer inquiries about service, payments, and online billing.
• Monitor metering software for high or abnormal water usage.
• Coordinate with maintenance on meter reading and repairs.
• Lead software conversion projects and data cleanup.
• Coordinate work of the utility accounting technician.

Skills

Analytical thinking

Decision-making

Customer service

Public contact

Education

Bachelor’s degree in accounting/finance

Tools

Microsoft Office

Job description

Accountant - Utilities Billing

Salary: $80,600.00 - $100,776.00 Annually

Location: Apple Valley, MN

Job Type: Full-Time Regular

Job Number: 2026-00049

Department: Finance

Division: Utility Billing

Opening Date: 10/26/2026

Closing Date: 11/5/2026 12:00 PM Central

Summary of Position

Responsible for the City's Utility Billing operations with respect to water, sewer, storm drainage, and streetlight billings. Oversee entry of meter readings for billing accounts, generation of utility bills, mailing of bills, collection and posting of payments, reporting and balancing of accounting functions. Some public contact which includes answering telephone calls, emails and responding to walk-in inquiries regarding utility bills and service.

Essential Duties And Responsibilities

• Monitor and download meter readings using metering software to obtain accurate meter readings used to generate bills for utility services. Review meter reads and manage exceptions. Work with maintenance and meter vendor to ensure meters are working correctly. Manage the transfer of account information between billing software and metering software.
• Produce accurate and timely generation of water bills for utility service for residential and commercial accounts within the city. Review bills and reporting for accuracy. Upload billing data to payment vendor and metering vendor and mailing vendor. Manage the transfer of data between the billing software and the metering software.
• Apply adjustments to utility accounts, process refunds, calculate sewer winter average annually for residential accounts.
• Set up annual billing rates and monitor for accuracy.
• Produce reporting and monitor billing to ensure accuracy and compliance to governmental standards, supply reports to the Auditors as needed.
• Oversee accurate collection and posting of payments received through the mail and electronically, post to utility accounts.
• Initiate weekly notices on delinquent accounts in accordance with policy, and process certification to property taxes twice annually. Coordinate collection process with Assistant Finance director, City Council and Logis.
• Maintain utility billing account system based on information received. Establish new accounts, updates existing accounts for ownership and other changes. Generate final bills, adjust accounts as required, process water turn ons and offs.
• Handle customer inquiries regarding utility service, establishing service, making payments, signing up for online payments and metering online services.
• Monitor metering software to notify residents of high or constant water use.
• Coordinate with the maintenance personnel on utility matters such as meter reading, water disconnects and reconnects, and meter repairs.
• Primary contact for software conversions, performing cleanup, data entry, training, and setup,
• Coordinates work of the utility accounting technician.

Performs other duties consistent with the responsibilities of the position as assigned by the City.

Qualifications

• Bachelor’s degree in accounting, finance, or related field; emphasis on additional education and/or work experience in computer application; or equivalent training and experience.
• One to three years of experience in a financial or accounting setting.
• Working knowledge of computers and Microsoft Office Software.
• Strong problem analysis and decision making skills; ability to develop alternatives and make prompt decisions under time constraints and conditions of uncertainty.
• Ability to work effectively in a high energy environment with minimal supervision; must set goals and priorities and work efficiently to accomplish critical objectives.
• Strong customer service orientation; ability to create effective working relationships with a variety of people and maintain a positive professional manner while resolving customer issues.
• Excellent public contact skills.

Benefits Information Not Available

Employer

City of Apple Valley

7100 147th St. W., Apple Valley, Minnesota, 55124

Phone [phone]

Website https://applevalleymn.gov/