Account Technology Lead

Cushman & Wakefield; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Cushman & Wakefield is seeking an Account Technology Lead to manage technology services on client accounts, ensuring operational performance and strategic guidance. This role involves oversight of technology applications, client relationship management, and adherence to compliance standards, making it pivotal for client success in a rapidly changing technology landscape.

Benefits

Career development opportunities

Flexible and agile work environment

Comprehensive employee benefits program

Qualifications

• Experience with Real Estate applications and BI tools.
• Good understanding of Azure cloud and compliance principles.
• Manage customer expectations with senior management.

Responsibilities

• Central point for Client Relationship Management in Technology.
• Conduct operational oversight of client technology applications.
• Provide communications for account-specific security & compliance.

Skills

Client Relationship Management

Financial Acumen

Agile Methodologies

Communication

Technology Oversight

Education

Bachelor's Degree

Advanced Degree in MIS, Business Intelligence, MBA

Tools

FAMIS360

Corrigo

Oracle E1

Yardi Systems

MS Power BI

Tableau

SharePoint

Visual Studio.NET

ASP.NET

MS SQL Server

JavaScript

Job description

Job Title

Account Technology Lead

Job Description Summary

The Account Technology Lead is responsible for the overall financial and operational performance of the technology services on a client account including technology support and innovation, maintaining adherence to budgets, training, and development plans, and providing employee feedback. The role also provides strategic and technical guidance for account team members, and reviews project information to ensure the technology delivery teams meet schedules and budgets. This role will typically be assigned to and responsible for a single Global C&W client, or across multiple/portfolio of medium sized APAC C&W client accounts.

Job Description

About the Role:

• Provide the central point of Client Relationship Management for the C&W Technology Program on the client account, aligning to the account executive and client leadership.

• Conduct technology operational oversight of the client technology applications, communications, reporting including key metrics and SLAs as required by the client MSA or C&W operating standards.

• As the client and account’s primary C&W Technology contact, provide managed communications for any account-specific security & compliance activities with key stakeholders in information security, compliance, network & engineering, asset, identity and unified communications management.

About You:

• Bachelor's Degree required, Advanced Degree preferred in MIS, Business Intelligence, MBA or equivalent experience. ITIL, SLDC, PMI cert is a plus.

• Experience with Real Estate applications including FAMIS360, Corrigo, Oracle E1, Yardi Systems, Clarizen / Procore, Costar REM, and BI applications including MS Power BI, Tableau.

• Good understanding of Azure cloud, services architecture, SOX, SOC1/SOC2 compliance principles.

• Experience managing enterprise grade windows and web-based applications using Microsoft technologies; SharePoint, Visual Studio.NET, ASP.NET, VB.NET and MS SQL Server as well as other web-based technologies including JavaScript, JSON and Web Services.

• Extensive experience managing customer expectations and communicating with senior and executive management, including strong financial acumen. Experience in both Agile and Waterfall development methodologies and transformation of large development projects from traditional waterfall way of working to an agile approach.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from:

• Being part of a growing global company.
• Career development and a promote from within culture.
• An organization committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. As part of our ongoing commitment to RAP, Aboriginal or Torres Strait Island Islanders are highly encouraged to join us! (For AUS only)

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: “Cushman & Wakefield”