Account Support Specialist

Boise YSA Stake; Boise (ID); On-site; USD 24,796 - 30,307; Full time

Benefits offered by this job

Health Insurance

Dental and Vision Insurance

401k Retirement account matching

Flexible Spending Account

TeleHealth

Paid time off

Holiday Schedule including your Birthday

Job summary

Boise YSA Stake is seeking an Account Support Specialist in Boise, Idaho. This role involves sales support, customer relationship management, and achieving sales targets. Ideal candidates will possess strong communication skills and a detailed-oriented approach.

The position offers an hourly wage of $18-$22 plus bonuses, with a schedule from 8:30 AM to 5:30 PM, Monday through Friday. Benefits include health insurance, a 401k plan, and paid time off.

Qualifications

• Ability to learn the ordering platform and become an expert.
• Highly reliable with a good work ethic and excellent attendance record.
• Ability to create and maintain customer relationships.

Responsibilities

• Understand customer needs and deliver project requirements.
• Build and maintain relationships with clients.
• Conduct research to identify potential customers.
• Meet monthly sales targets.

Skills

Excellent written and verbal communication skills

Problem solving and solutions oriented

Strong organizational and time management skills

Customer service demeanor

Tools

CRM systems

Sales software

Job description

## Account Support Specialist Featured 2026-06-14 Speedy CPS 517 S. Eighth St 18-22 hour**Description:** This role is a sales support role where the individual will go through our three level CSR certification training and work towards becoming an Account Support Specialist for our sales team.To apply directly into our requisition, you can go to this URL (https://www.paycomonline.net/v4/ats/web.php/portal/95E71FA31B0F8A810BB12F98B32D526F/jobs/188175)**Responsibilities*** Be able to understand the customer need and help deliver the project they need for their business* Be an expert with the MIS and be able to enter orders quickly and correctly* Build and maintain strong relationships with existing clients or customers* Ensure that customer needs and expectations are met or exceeded.* Conduct research to identify potential customers and generate sales leads.* Will be a project coordinator to ensure all customers have a world class experience* Contact potential customers via phone, email, or online chat to introduce products or services and close sales.* Help with developing and implement account strategies and plans to maximize revenue and profitability from existing accounts.* Provide exceptional customer service and support, answering questions and resolving issues promptly and professionally.* Work collaboratively with the sales team to develop and implement sales strategies and tactics.* Maintain accurate and up-to-date customer information and sales data in the company's customer relationship management (CRM) system.* Stay up to date with industry trends and product knowledge to effectively communicate product features and benefits to customers.* Meet or exceed monthly sales targets.* Collaborate with other departments, such as marketing and customer service, to ensure a seamless customer experience.* Continuously evaluate and improve sales processes to increase productivity and efficiency.* Site surveys* Assist with the development and maintenance of client relationships**Requirements*** Excellent written and verbal communication skills* Be able to learn and become an expert in the ordering platform in use.* Ability to problem solve and be solutions oriented* Highly detailed with strong organizational and time management skills* Understanding computer software, especially CRM systems and sales software* Professional customer service demeanor* Very reliable and good work ethic* Have an excellent attendance record* Highly responsive to customer needs* Ability to create and maintain customer relationships* Someone looking to grow a career with our organization.**Work Schedules and Arrangements*** Onsite position* Hourly ($18-22) plus bonus program paid out monthly when sales levels are achieved* Hours + 830am-530 Monday through Friday**Helpful Skills**(list out skills that are necessary for the job – things they will do each day)* Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.* Can do Attitude – Willingness to be taught and learn new things* Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.* Being a team player with sales team and company locations**About Inkr Merdian**Inkr Merdian is part of the Speedy CPS - AlphaGraphics network. The organization is a commercial printer and sign company that helps companies become visible through the products and services that are offered. We want to provide a world class customer experience and be a key partner to help our customers grow their business. We brand everything from printed products, signs, promo, swag - if a logo goes on it we produce it. We provide virtually any visual representation a company will need. We fulfill at break-neck speeds without losing that personal touch.The Inkr Printing Merdian (currently located in Eagle but will be moving to Merdian before the end of the year) location is part of a larger organization called Speedy CPS. Speedy CPS has 17 locations in Utah, Idaho, Montana, and Wyoming.Benefits:* Health Insurance* Dental and Vision Insurance* 401k Retirement account matching* Flexible Spending Account* Several Supplemental Plans* TeleHealth* Employee discount* Paid time off* Holiday Schedule including your Birthday* Planet Fitness Program