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Account Supervisor, Studio

Syneos Health, Inc.

Columbus (OH)

On-site

USD 90,000 - 100,000

Full time

30+ days ago

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Job summary

An established industry player seeks an Account Supervisor for its in-house creative studio. This role is vital in managing client relationships and ensuring projects are delivered seamlessly from start to finish. You'll connect teams, manage timelines, and ensure high-quality creative work meets client expectations. With a focus on growth, you'll also represent the studio in new business opportunities and promote its capabilities. If you're a strategic thinker with a knack for communication and project management, this position offers a chance to make a significant impact in a dynamic environment.

Qualifications

  • 5+ years in account management or client services, ideally in a creative agency.
  • Strong understanding of creative and production processes across digital and print.

Responsibilities

  • Oversee day-to-day management of key studio accounts and ensure smooth project delivery.
  • Serve as primary contact for clients, managing timelines, scope, and budgets.

Skills

Account Management
Client Services
Project Management
Communication Skills
Strategic Thinking
Problem Solving
Attention to Detail

Education

Bachelor's Degree

Tools

Wrike

Job description

Updated: April 17, 2025
Location: Columbus, OH, United States
Job ID: 9104

We’re looking for an Account Supervisor to join our in-house creative studio — someone who can serve as a trusted partner to clients, a calm force for project teams, and a strategic liaison between creative vision and flawless delivery.

You’ll oversee the day-to-day management of key studio accounts and ensure projects run smoothly from kickoff to final delivery. Whether it’s a creative, digital, or video production, you’ll be the one who connects the dots — aligning priorities, managing timelines, and ensuring high-quality creative meets client needs.

This role also plays a key part in growing the studio’s footprint. As a studio representative, you’ll partner with Syneos teams on new business opportunities — representing the studio’s capabilities, identifying internal groups that could benefit from our shared service model, and helping articulate how the studio can add value at every stage of the creative process.

What You’ll Do
  • Serve as the primary point of contact for client stakeholders across assigned accounts
  • Develop and maintain strong relationships with both clients and internal cross-functional teams
  • Translate client needs to clear creative briefs and actionable deliverables
  • Manage timelines, scope, and budgets in partnership with Project Management
  • Lead internal status meetings and client check-ins; keep all parties aligned and informed
  • Anticipate project risks and proactively solve issues before they escalate
  • Champion creative integrity while ensuring delivery meets client expectations and business goals
  • Act as a studio representative in new business conversations — partnering with Syneos teams to showcase capabilities, explore opportunities, and grow internal awareness of the studio’s offerings
  • Help identify internal teams or business units that could benefit from creative support and actively promote studio solutions to meet their needs
  • Provide mentorship and oversight to junior account team members, where applicable
What You Bring
  • 5 years of experience in account management or client services, preferably in a creative agency or in-house studio setting
  • Proven ability to manage complex, multi-track projects with competing deadlines
  • Strong understanding of creative and production processes across digital, print, and video
  • Excellent communication and presentation skills, both written and verbal
  • Strategic thinker with strong attention to detail and follow-through
  • Calm under pressure, adaptable, and solution-oriented
  • Comfortable working with creatives, strategists, producers, and clients alike
Bonus Points
  • Experience in healthcare, clinical trials, or regulated industries
  • Familiarity with creative ops tools like Wrike
  • Background working in a shared services or matrixed environment
  • Experience supporting or participating in new business efforts

The annual base salary for this position ranges from $90,000 to $100,000. The base salary range represents the anticipated low and high of the Syneos Health range for this position. Actual salary will vary based on various factors such as the candidate's qualifications, skills, competencies, and proficiency for the role. In addition, some positions may include eligibility to earn commissions/bonus based on company and/or individual performance.

At Syneos Health Communications, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles.

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