Account Supervisor, Security - Eagan/St. Paul MN

Fountain; Eagan (MN); On-site; USD 39,729; Full time

Benefits offered by this job

Room to Grow & Advance

Professional Environment

Classified as Essential Jobs

Ability to work individually and as a team

Job summary

A Security Solutions Company is looking for an Account Supervisor based in Eagan/St. Paul, MN. The ideal candidate will have at least 5 years of security leadership experience and exceptional customer service skills. As the primary site contact, you will supervise guard activities, develop training programs, and work closely with law enforcement and client representatives. This role requires a valid driver's license and the ability to respond to issues that may arise at any time.

Qualifications

• At least 5 years of security leadership experience.
• Exceptional customer service skills with a proven track record.
• Valid driver's license and a clean driving record.

Responsibilities

• Serve as the primary point of contact for the site.
• Supervise activities of guard force according to contractual obligations.
• Train, develop, mentor, and motivate Security Officers.

Skills

Security leadership experience

Customer service skills

Flexibility

Policy development

MS Office proficiency

Job description

Account Supervisor, Security - Eagan/St. Paul MN Address Eagan, MN, USA Compensation $28.84/hour

Job Description

Account Supervisor

Hourly: $28.84/hour

Schedule: Primarily 2nd shift, Wednesday‑Sunday

Location: This position is split between Eagan and St. Paul, MN

Are you an experienced security professional with a background in site supervision? Are you seeking a role to work in a high‑profile commercial property? Then consider joining ASI as an Account Supervisor for a client in Eagan/St. Paul, MN!

As the Account Supervisor, You Will:

• Serve as the primary point of contact for the site and partner with market leadership, and law enforcement entities to address operational needs
• Develop rapport with client representatives and other relevant partners, by resolving issues and creating employee and customer facing training programs under the guidance of operational company executive
• Supervise and coordinate activities of guard force as dictated by contractual obligations and to meet or exceed client expectations
• Train, develop, mentor, and motivate Security Officers to provide quality, consistent service and to ensure all decisions comply with company policy and federal and state regulations
• Participate in the employee onboarding process including new hire interviewing and selection of candidates that meet ASI’s and the client’s required level of qualifications and skills

What You Bring

• At least 5 years of security leadership experience
• Exceptional customer service skills with a proven track record of client success
• The ability to be flexible and available as issues can arise 24 hours a day, seven days a week
• Policy development and training experience preferred
• Proficiency with MS Office products as well as site‑specific security programs
• For this position, you must have a valid drivers license and a clean driving record

What’s In It for Me at ASI?

• Room to Grow & Advance
• Work in a Professional Environment
• Jobs are Classified as Essential
• Complete Tasks Individually and as a Team

A pre-employment drug screen and criminal background check are required

AAP/EEO Statement

Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status regarding public assistance or any characteristic protected under federal, state, or local law.