Account Manager, Security - Downtown Minneapolis, MN

Fountain; Minneapolis (MN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Room to Grow & Advance

Work in a Professional Environment

Essential job classification

Team and individual task completion

Job summary

A security services provider in Downtown Minneapolis is seeking an experienced Account Manager. The role involves overseeing security operations, managing client relationships, and training security staff. Candidates should have at least 5 years of security experience and excel in customer service. Competitive growth opportunities are offered within a professional environment.

Qualifications

• At least 5 years of security experience.
• Exceptional customer service skills with a proven track record of client success.
• The ability to be flexible and available 24/7.
• Policy development and training experience preferred.
• Proficiency with MS Office products and site-specific security programs.

Responsibilities

• Serve as the primary point of contact for the site.
• Develop rapport with client representatives.
• Supervise and coordinate activities of the guard force.
• Train and motivate Security Officers.
• Participate in the employee onboarding process.

Skills

Security experience

Customer service skills

Flexibility

Policy development

Proficiency with MS Office

Tools

MS Office

Job description

Account Manager, Security - Downtown Minneapolis, MN

Job Description

Account Manager

at American Security & Investigations, Downtown Minneapolis, MN

Are you an experienced security professional with a background in site supervision? Are you seeking a role to work in a high-profile commercial property? Then consider joining ASI as an Account Manager for a client in Downtown Minneapolis, MN!

As the Account Manager, You Will:

• Serve as the primary point of contact for the site and partner with market leadership, and law enforcement entities to address operational needs
• Develop rapport with client representatives and other relevant partners, by resolving issues and creating employee and customer facing training programs under the guidance of operational company executive
• Supervise and coordinate activities of guard force as dictated by contractual obligations and to meet or exceed client expectations
• Train, develop, mentor, and motivate Security Officers to provide quality, consistent service and to ensure all decisions comply with company policy and federal and state regulations
• Participate in the employee onboarding process including new hire interviewing and selection of candidates that meet ASI’s and the client’s required level of qualifications and skills

What You Bring:

• At least 5 years of security experience
• Exceptional customer service skills with a proven track record of client success
• The ability to be flexible and available as issues can arise 24 hours a day, seven days a week
• Policy development and training experience preferred
• Proficiency with MS Office products as well as site-specific security programs

What’s In It for Me at ASI?

• Room to Grow & Advance
• Work in a Professional Environment
• Jobs are Classified as Essential
• Complete Tasks Individually and as a Team

A pre-employment drug screen and criminal background check are required

AAP/EEO Statement

Marsden Services and its affiliates provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, creed, ancestry, sexual or affectional orientation, marital or veteran status, color, religion, sex, national origin, age, disability, genetics, status regarding public assistance or any characteristic protected under federal, state, or local law.