Account Supervisor, Financial Services Communications

Edelman; San Francisco (CA); On-site; USD 83,000 - 110,000; Full time

Benefits offered by this job

Medical and dental insurance

Vision insurance

401K

Life insurance

Disability insurance

Paid time off

Travel assistance

Wellness programing

Job summary

Edelman Smithfield, a global financial communications firm, seeks an Account Supervisor to lead client service and strategy for financial services accounts. The role emphasizes building strong journalist relationships, guiding teams, and delivering high-impact communications programs for a diverse client base.

The candidate will translate complex market topics into compelling narratives, manage projects end-to-end, and mentor junior staff, while advancing senior leadership goals and new business

Qualifications

• Bachelor's degree in business, journalism, communications, or a related field.
• 4+ years in corporate communications, financial services, PR, or public affairs.

Responsibilities

• Lead communications strategies for financial services clients, from ideation to execution.
• Serve as day-to-day lead on teams and client contact, with focus on timeliness, quality, and budget.
• Develop deep understanding of clients’ businesses, stakeholders, and industry landscapes, to provide strategic recommendations.
• Support senior leadership in identifying and mitigating challenges, creating efficiencies and ensuring client satisfaction.
• Develop media engagement strategies and leverage relationships with financial journalists, producers, and influencers.
• Craft thought leadership content, including op-eds, speeches, corporate messaging, and media materials.
• Provide proactive and reactive media counsel to clients, ensuring message alignment.
• Translate complex financial topics into clear narratives for media and investors.
• Oversee junior team members, providing mentorship and guidance.
• Contribute to new business efforts, including proposals and deskside research.

Skills

Media relations

Project management

Strategic messaging

Client service

Leadership

Education

Bachelor's degree in communications

Job description

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions.

About Our Team

Edelman Smithfield is a global financial communications firm with the power and scope of Edelman, the world’s largest integrated communications company. We specialize in financial markets and strategic situations, serving clients in the United States, Canada, EMEA, APAC, and beyond. Edelman Smithfield offers a deep and talented bench of approximately 250 financial market specialists across more than 25 cities and 15 countries.

Edelman Smithfieldadvisessenior leaders and management teams navigating complex matters that impact reputation and valuation and has deepexpertisein serving and communicating to the financial markets.

TheRole

We areseekinga strategic, detail-oriented, andproactive Account Supervisor with experience infinancialservicescommunications to join our team. Thisperson will play a critical role in client service, project execution, media relations, and strategic communications, ensuring high-impact results for ourclients.

Thisindividual should have strong relationships with key reporters, a deep understanding of industry dynamics, and a natural curiosity about the stakeholders and evolving landscape ofprivate capital firms, hedge funds, assetand wealthmanagers, investment andcommercial banks, fintech companies, real estate investors, insurers and other institutional market participants.

Key Responsibilities:

• Lead communications strategies forfinancial servicesclients,from ideation to execution.
• Serve asday-to-day lead on teams andclient contact,with a focus on timeliness, quality, and budget adherence.
• Develop a deep understanding of clients’ businesses, key stakeholders, and industry landscapes, and apply this knowledge to provide strategic recommendations.
• Support senior leadership inidentifyingand mitigating challenges,creatingefficienciesandensuring client satisfaction.
• Work with leadership to develop media engagement strategies,maintainingand leveraging relationships with key financial journalists, producers, and influencers.
• Craft compelling thought leadership content, including op-eds, speeches, corporate messaging, and media materials.
• Provide proactive and reactive media counsel to clients, ensuring message alignment and positioning.
• Translate complex financial and regulatory topics into clear, compelling narratives for media, investors, and other key stakeholders.
• Oversee the work of junior team members, providing mentorship, feedback, and guidance.
• Contribute to new businessefforts, supporting proposal development, pitch preparation, anddesksideresearch.

Basic Qualifications:

• Bachelor’s degree in business, journalism, communications, ora relatedfield.
• At least4+ years of experience in corporate communications, financial services, public relations, or public affairs, preferably in anagency setting.

Preferred Qualifications:

• Experience infinancial communications, with astrong understanding offinancial institutions, the financial services industrylandscapeand key stakeholder audiences.
• Strong media relationsexpertise, with established journalist relationships anda demonstratedability to secure high-impact media coverage.
• Excellent verbal and written communication skills, with the ability to develop strategic messaging and thought leadership content.
• Strong project management skills, with a proactive, detail-oriented, and results-driven mindset.
• Ability to work effectively in fast-paced, high-pressure environments, managing multiple priorities simultaneously.

$83,000 - $110,000 per year

#LI-JLF

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees.

Benefits:

• medical and dental insurance
• vision
• 401K
• life insurance
• disability insurance
• paid time off
• travel assistance
• wellness programing

Other Rewards:

• other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits

DJEH is proud to be an equal opportunity employer and believes in diversity, equity, and inclusion. We seek applications from all qualified candidates without regard to race, color, gender, sex, age, religion, physical or mental disability, military and veteran status, or any other basis protected by federal, state or local law. If you require a reasonable accommodation in any part of the employment process, please let us know.