Account Supervisor

AA1 McCann-Erickson USA, Inc.; United States; On-site; USD 110,000 - 120,000; Full time

Job summary

Gotham is seeking an Account Supervisor to join our fast-paced, production-heavy beauty account team. The role demands an organized, high-performing professional with a passion for beauty and digital content, who can lead small nimble teams and nurture client relationships.

You will guide internal cross-functional groups, manage timelines and budgets, and act as the subject-matter expert on the client’s business. Omnicom's policy requires three in-office days a week.

Qualifications

• 6+ years of advertising industry experience with an understanding of agency processes.
• Experience training and managing direct reports.
• Successful experience on campaign productions including planning, set management, and post-production.
• Previous experience with social media and/or content shooting is a plus.
• Ability to confidently manage multiple projects, deliverables, deadlines, and budgets.
• Demonstrated client management and negotiation skills.
• Genuine initiative and willingness to assume greater responsibilities.
• Strong leadership potential to guide and motivate others.

Responsibilities

• Build and maintain positive, lasting client relationships established on mutual trust and respect
• Gain a thorough understanding of the client's business and industry, becoming the 'subject matter expert', and lead internal teams in understanding this information
• Effectively challenge the client for clear direction on objectives and strategies when appropriate, and present the agency's recommendations and point-of-views accordingly
• Provide clear and logical direction to internal account, creative, and production teams; efficiently manage agency resources and personnel
• Understand the production budget per project and work within parameters to deliver on client expectations
• Manage challenging situations both internally and with the client; proactively plan to avoid crisis situations, and should they develop, report and discuss them with management in a timely manner
• Maintain a sense of teamwork among agency staff assigned to account
• Train and develop direct reports to grow within the agency

Skills

Account management

Client relationships

Leadership

Budget management

Project management

Social media

Mentoring

Job description

Agency: McCann Job Function: Account Management and Growth Job Subfunction: Account Management Job Description: Gotham is looking for an Account Supervisor to join our fast paced, production heavy, beauty account team. The Account Supervisor is a highly motivated account management professional, who is extremely organized and thrives in an environment where expectations are high, and timelines are short. A passion for beauty, an innate interest in digital content and the social media landscape, along with proven expertise in building client relationships and managing small nimble teams, are just some of the markers of success in this exciting role!

What you'll do:

• Build and maintain positive, lasting client relationships established on mutual trust and respect
• Gain a thorough understanding of the client's business and industry, becoming the "subject matter expert", and lead internal teams in understanding this information
• Effectively challenge the client for clear direction on objectives and strategies when appropriate, and present the agency's recommendations and point-of-views accordingly
• Provide clear and logical direction to internal account, creative, and production teams; efficiently manage agency resources and personnel
• Understand the production budget per project and work within parameters to deliver on client expectations
• Manage challenging situations both internally and with the client; proactively plan to avoid crisis situations, and should they develop, report and discuss them with management in a timely manner
• Maintain a sense of teamwork among agency staff assigned to account
• Train and develop direct reports to grow within the agency

What we're looking for:

• 6+ years of advertising industry experience with a clear understanding of agency processes that include creative, production, strategy, finance, etc.
• Previous experience training and managing direct reports is a must
• Successful experience working on campaign productions, inclusive of planning, set management, and post-production
• Previous experience with social media and/or content shooting is a plus
• Ability to confidently handle multiple projects, and manage deliverables, deadlines, and budgets on a steady basis
• Demonstrated client management and negotiation skills
• Genuine initiative and willingness to assume greater responsibilities
• Strong leadership potential, especially as it pertains to being able to guide and motivate others

Who we are:

Founded in 1994, Gotham is the Global and US agency of record for Maybelline New York, a relationship of 30+ years. Our next chapter continues our legacy of transformation, as we expand our ranks and roster of partners to build a deliberately small yet mighty global boutique, backed by one of the strongest networks of innovation and creativity in the world: McCann With full-funnel beauty as our start, Gotham has brought a sharper perspective to the worlds of household CPG, lifestyle and wellness. We sit at the crossroads of culture, creativity and hustle, ready to help create the world’s next number one brand. Again.

The salary range for this position is $110,000-120,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; the associated discipline; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee’s/applicant’s background, pertinent experience, and qualifications.

Omnicom's policy requires employees to work in the office for a minimum of three days a week, unless additional in-office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom's corporate group already require five days of in-office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.

We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers: It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

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