Account Supervisor

Princeton10, LLP; New York (NY); Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Bonus

Remote-friendly

Benefits

Job summary

Princeton10, LLP is seeking an experienced Account Supervisor to manage strategic client relationships and drive account growth in pharmaceutical marketing. You will be the conduit between clients and delivery teams, ensuring campaigns meet objectives and compliance requirements.

Remote work is open to US candidates located in NY, NJ, or PA, with travel up to 20%. You will report to the Director of Client Services and collaborate with cross-functional teams to deliver outstanding client value.

Qualifications

• Bachelor's degree in Communications, Marketing, Business or related field.
• 4–8 years of pharma advertising experience managing HCP/DTC campaigns.
• Proven track record building and managing client relationships and revenue growth.
• Strong knowledge of US/Canada MLR processes and compliance.

Responsibilities

• Build and cultivate strong, long-lasting client relationships.
• Serve as primary client contact, understand needs and challenges, identify opportunities to add value.
• Develop and execute strategic marketing plans with clients and internal teams.
• Manage budgets, forecasts and financial performance with the Director of Operations.

Skills

Client relationships

Strategic planning

Budget management

Communication

Regulatory compliance

CRM software

Education

Bachelor's degree in Communications/Marketing/Business

Tools

CRM software

Job description

We are looking for an experienced Account Supervisor to work with our clients to deliver the P10 experience. As a part of the team, you will play a pivotal role in building and maintaining strong client relationships, driving client success and account growth, and ensuring the successful execution of marketing campaigns and tactical pull through. You will be the conduit between our clients and the delivery team, collaborating closely with project management and your core internal team to ensure project delivery and client satisfaction. You have a deep understanding of pharmaceutical marketing, exceptional organizational skills, and a relentless commitment to client satisfaction. You will report to the Director of Client Services.

This role is open to fully remote candidates in the United States located in NY, NJ or PA. Travel will be required up 20% to client sites.

Responsibilities

Client Relationship Management

• Build and cultivate strong, long-lasting client relationships.
• Serve as the primary point of contact for clients, understanding their needs, objectives, and ever-changing challenges
• Proactively work to identify areas of opportunity to add value to your accounts.

Strategic Account Management

• Understand the client’s business, disease area(s), and brand/product strategy.
• Work collaboratively with clients and the P10 internal team to develop and execute unique and powerful strategic marketing plans for your brands
• Collaborate with cross-functional teams to ensure the successful execution of marketing campaigns and projects

Financial Oversight

• Work with the Director, Operations to manage account budgets, forecasts, and financial performance
• Identify opportunities for revenue growth and cost optimization while maintaining profitability

Requirements

• Bachelor's degree in Communications, Marketing, Business or other related field.
• 4-8 years of experience in pharmaceutical advertising managing the development of HCP and/or DTC promotional campaigns. Experience with new product launches and label updates is a plus.
• Proven track record of building and managing client relationships, continuously delivering successful marketing solutions and achieving revenue growth
• Strong understanding of medical, legal and regulatory compliance and MLR submission and approval process in the United States and/or Canada
• Excellent communication, negotiation, and presentation abilities
• Ability and desire to thrive in a fast-paced, collaborative environment

Not an agency*

The layer-laden teams. The prehistoric processes. The impersonal, ego-driven dog-and-pony shows. Take what you think you know about agencies and burn it. P10 was born of the idea that if something isn’t working—or could work better—change it. And that’s exactly what we did. We know that what we’re not makes us who we are. And we’re not just another agency. We are people driven by a palpable passion and purpose, felt by our clients from the very first conversation.

P10 brings together a team of diverse, remote-only seasoned professionals to deliver exceptional value for our clients. Dare to do something different - join us.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We provide base salary, bonus and benefits to our employees.