Account Supervisor

Jack Taylor; New York (NY); Hybrid; USD 90,000 - 150,000; Full time

Job summary

Jack Taylor in NYC is seeking an experienced Account Supervisor focused on human performance and fitness. Lead client success through media relations, strategic initiatives, and team oversight, driving thought leadership and impactful campaigns.

You will craft strategic communications plans, manage senior stakeholder relationships, and mentor junior staff within a hybrid NYC setting. This role emphasizes proactive counsel, KPI-driven results, and strong cross-functional collaboration.

Qualifications

• 6-7+ years of experience in PR, ideally in CPG or fitness sectors; agency experience preferred.
• Proven history of building and executing strategic communications plans and briefs.
• Mastery of strategic writing and editing high-stakes PR materials, with AP-style knowledge.
• Advanced media relations skills with established relationships with top outlets across verticals.
• Ability to oversee reporting, monitoring, and basic analytics projects.
• Senior stakeholder communication and client service proficiency.

Responsibilities

• Provide proactive counsel to clients and translate objectives into PR victories.
• Partner with account leadership to design integrated communications programs.
• Establish KPIs with client teams and evaluate PR impact.
• Stay ahead of client and competitor activity to deliver game-changing ideas.
• Create and deliver quarterly client reporting on PR efforts and results.
• Lead national media strategies and high-profile placements.
• Develop compelling client narratives for broader media inclusion.
• Edit and mentor junior staff on their materials.

Skills

PR experience

Strategic communications

Strategic writing

Media relations

Analytics

Google Suite

Account management

Client communication

Workflow management

C-suite liaison

Leadership

Mentoring

Counsel clients

Executive communication

Tools

Google Suite

Slack

Job description

You are passionate about shaping the future of consumer sports and fitness, and primed to lead communication strategies for pioneers in consumer sports and fitness to solve real-world problems. You thrive in dynamic, collaborative, and ambiguous environments and excel at leveraging your expertise in PR and team management to create lasting impact. Working under the stewardship of executive leadership, a Supervisor is expected to inject calm and order into the daily workflow of both clients and colleagues. If this resonates with you, we'd love to hear from you!

We are looking for someone within the NYC area working on a hybrid schedule.

ABOUT US

At Jack Taylor, we're not just a PR agency; we are a collection of creative communicators supporting brands in their pursuit of a better human experience. Growth is foundational to our mission as our best work is in partnership with early-stage, growth-oriented clients looking to carve out a space in culture. With a roster of pioneering clients, including Hyperice, WHOOP, Brick, Momentous, Plunge, IM8, and more, we're shaping narratives and driving impact in spaces that matter.

ABOUT YOUR ROLE

We're currently seeking a seasoned Account Supervisor with a keen interest in human performance and fitness.

If you seek diverse client experiences, this role is your launchpad. As an Account Supervisor, you'll drive client success through a blend of media relations, strategic initiatives, and team management. Your proactiveness, strategic foresight, and confident execution will be key, along with your knack for securing high-impact media relations and achieving other client wins (e.g., successful execution of thought leadership initiatives).

WHAT YOU BRING

• 6-7+ years of experience in the PR industry, preferably in CPG or fitness-related verticals; agency experience strongly preferred
• Proven history of building and executing strategic communications plans and briefs
• Mastery of strategic writing and editing high-stakes PR materials, backed by a working knowledge of AP-style best practices
• Advanced media relations skills with established relationships with key editorial contacts across tier 1 outlets and verticals
• Ability to oversee reporting, monitoring, and basic analytics projects
• Mastery of Google Suite (Gmail, Drive, Gemini, Calendar, Sheets, Docs, and Slides) and Slack
• Expertise in account management and client services, paired with the desire and ability to understand client business models and product/service suites, including capacity to digest and understand technical subject matters
• Client material creation and client-facing verbal and written communication
• Workflow management and delegation
• Proven ability to develop rapport and trust with client contacts ranging from middle-management to C-suite and founders
• Strong competence in balancing and reconciling competing priorities, optimizing workflow delegation, and managing team resources to meet or exceed client expectations and deliverables
• Proven ability to motivate junior colleagues and inspire high-performing teams, contributing to team retention and career development
• Proven ability to independently counsel clients, manage expectations, and navigate complex client feedback
• Exceptional verbal and written communication skills tailored for senior stakeholders, client deliverables, and leadership alignment

WHAT YOU’LL DO

Client Service

• Leverage innovative thinking to provide proactive counsel to clients, spearheading strategic communication initiatives that transform business objectives into tangible marketing and PR victories.
• Be the strategic linchpin, partnering with account leadership to conceive integrated communications programs that not only compel audiences to act but also elevate the visibility of our clients' brand and category.
• Work hand-in-hand with client teams to establish KPIs, using measurable insights to evaluate the impact of our PR efforts on reputation, perception, and traffic.
• Staying ahead of client and competitor activity to ensure Jack Taylor delivers game-changing ideas and solutions.
• Create and deliver quarterly reports which communicate and appropriately highlight PR efforts and results to client stakeholders.

Media Relations

• Develop dynamic strategies for national media to spotlight products, services, and compelling trend stories.
• Oversee macro media strategy, steering big-picture newsjacking and high-profile feature placements rather than just tactical story pitching
• Deliver high-caliber media programs including product launches, events and experiences, photoshoots, mailers and deskside tours from conception to execution to placement.
• Build a robust network with lifestyle, consumer tech, business, health and wellness, marketing, retail media, and other related verticals.
• Shape captivating client narratives with the goal of integrating clients into the broader news cycle and trending social conversations.
• Employ journalistic instincts to develop and edit high-quality written materials, including creative content, communications plans, thoughtful pitch narratives and expert advice.

Strategic Writing

• Play a pivotal role in the development of comprehensive communications plans.
• Demonstrate advanced writing skills across all client materials and ability to edit/provide feedback to junior staff on their respective materials.

Administrative

• Foster collaboration across practice and expertise areas to bring best thinking to clients.
• Keep a sharp eye on timelines, flagging any missed deadlines or stalled conversations to ensure seamless project management.
• Serve as a senior voice across client and team communication channels, modeling impeccable response standards
• Demonstrate ability to lead client projects and teams
• Demonstrate ability to liaise with agency leadership, providing updates on client health and team professional development
• Foster a high-performing and KPI-focused team, delivering on both Jack Taylor and client expectations
• Be a mentor for professional development of junior staff

WHY JOIN US

At Jack Taylor, you’re not just a team member; you're an owner in our fast-paced, future-oriented team setting. You'll enjoy the camaraderie of a close-knit, fun-loving team and the opportunity to work with a diverse client base that's pushing the boundaries of what's possible.

Join us in our mission to craft narratives that shape the future. We're excited to see where we can go together!

EEO STATEMENT

At Jack Taylor, we firmly believe that diversity fuels innovation. We are committed to fostering an inclusive culture that embraces individuality and collaboration. We welcome all qualified individuals to apply, regardless of race, color, religion, gender, sexual orientation, age, national origin, marital status, disability, or veteran status. At Jack Taylor, we celebrate diversity and strive for an inclusive environment where everyone has an equal opportunity to thrive, grow, and make a difference.