Account Supervisor

The TASC Group; New York (NY); Hybrid; USD 95,000 - 114,000; Full time

Benefits offered by this job

Health, dental and vision coverage

401(k) with company match

Generous parental leave

Job summary

The TASC Group in New York is seeking an experienced Account Supervisor to manage client relationships, drive strategic communications plans, and support nonprofit clients. The ideal candidate will have 7-10 years of public relations experience, exceptional communication skills, and a passion for public service. We offer a competitive salary range of $95,000 to $114,000, performance-based bonuses, and a hybrid workplace with great benefits including health coverage, generous PTO, and a creative work environment.

Qualifications

• 7-10 years of relevant PR and communications experience, preferably in an agency.
• Genuine passion for public service and commitment to nonprofits.
• Expertise in media relations with a strong network of contacts.

Responsibilities

• Lead and maintain client communications and relationships.
• Drive strategic communications plans based on client goals.
• Support crisis communication scenarios.

Skills

Public relations experience

Communication skills

Media relations

Time management

Team collaboration

Job description

We are seeking an enthusiastic and motivated Account Supervisor (AS) to join The TASC Group and support our agency’s mission-driven work for nonprofit and issue advocacy clients.

The ideal candidate will have 7-10 years of experience in public relations and communications, and demonstrate the ability to lead client relationships and client teams.

A genuine passion for public service, a commitment to working with nonprofits and a desire to contribute to mission-based initiatives and companies are essential.

The AS serves as the client’s main point of contact, building trust and advising the client, especially in crisis scenarios. They should proactively drive planning and strategy sessions, and anticipate the needs of the clients. Excellent written and verbal communications skills are necessary.

A successful AS will be responsible for maintaining client account productivity and ensure the quality of deliverables to the client. While working closely with senior leadership, the AS will have opportunities to grow their own leadership and client account management skills, and also participate in mentoring junior members of the team.

Responsibilities

• Serve as a leader within client teams, maintaining regular client communications with a firm understanding of the client’s goals and expectations
• Drive long- and short-term strategic communications plans that meets client objectives
• Lead client calls and meetings
• Support and execute crisis scenarios for clients
• Participate in internal marketing and new business efforts, including drafting new business proposals and case studies
• Provide guidance and mentorship to junior staff and interns

Required Skills

• 7-10 years of relevant PR and communications experience. Agency experience preferred; digital and social media experience is a plus but not required
• A genuine passion for public service and a commitment to working with nonprofits and mission-based initiatives
• Be a media relations expert with a strong network of media contacts
• Excellent writing and editing skills
• Strong time management and organizational skills
• A collaborative and enthusiastic team player!

What We Offer

• Compensation range: $95,000-114,000 + performance-based bonuses throughout the year
• Competitive benefits + perks package:
• Hybrid workplace environment. Open office space with quiet conference rooms and communal pantry with unlimited snacks, fresh fruit, and gourmet coffee/tea selections
• 3 weeks of Paid Time Off (PTO) + additional sick/personal days
• One week of “Work from Anywhere” + remote work week between Christmas and New Year's Day
• 10 paid company holidays
• Generous parental leave and paid family leave
• Health, dental and vision coverage
• Summer Fridays from Memorial Day to Labor Day
• Monthly cell phone reimbursement
• Health and wellness stipend
• 401(k) with company match
• Commissions for client renewals and new business referrals
• Company events – Team retreats, offsite events, lunch & learns and social gatherings
• A creative, inclusive, and collaborative work environment
• The opportunity to help shape the future of an award-winning, growing agency