Account Specialist, Prosthetics, Full Time, Days

Prisma Health; Greenville (SC); On-site; USD 22,000 - 30,000; Full time

Job summary

Prisma Health’s Center for Prosthetics & Orthotics is seeking an administrative professional to support patient services and billing operations. You will handle calls, register patients, verify payer sources, process claims, and post payments, ensuring accurate records and timely follow-up.

The role requires a high school diploma and at least two years of customer service experience, with strong computer skills. Day shift, Center for Prosthetics & Orthotics, equipped for life facility.

Qualifications

• High School diploma or equivalent, or post high school diploma.
• Two years of customer service experience.

Responsibilities

• Handles incoming calls and provides information to callers/visitors.
• Registers patients and verifies payer sources.
• Follows up on billed and unpaid account claims.
• Reports key statistics for compliance, sales, revenue, cash and patient flow.
• Performs insurance pre-authorization processes and reconciles visits and supplies for billing.
• Posts payments daily and reconciles deposits.

Skills

Customer service

Computer skills

Education

High School diploma or equivalent

Tools

MS Word

Excel

Database entry

Job description

Inspire health. Serve with compassion. Be the difference.

Job Summary

Supports and facilitates the maintenance of accurate and efficient business operations. Provides direct customer service, accounts support, and/or clerical/administrative support for the department.

Essential Functions

• All team members are expected to be knowledgeable and compliant with Prisma Health’s purpose: Inspire health. Serve with compassion. Be the difference.
• Handles incoming calls to the department. Provides information to callers/visitors pertaining to the services of the department. Greets internal/external callers/visitors.
• Registers patients and verifies payer source.
• Follows up on all account claims that have been billed and unpaid
• Reports key statistics for compliance, sales, revenue, cash and patient flow.
• Performs insurance pre-authorization process, enters, validates, and reconciles visit activity and supplies to ensure accurate billing.
• Posts payments every day and reconcile deposits.
• Performs other duties as assigned.

Supervisory/Management Responsibilities

• This is a non-management job that will report to a supervisor, manager, director, or executive.

Minimum Requirements

• Education - High School diploma or equivalent, OR post high school diploma
• Experience - Two (2) years of customer service experience.

In Lieu Of

• NA

Required Certifications, Registrations, Licenses

• NA

Knowledge, Skills and Abilities

• Proficient computer skills (word processing, spreadsheets, database, data entry)

Work Shift

Day (United States of America)

Location

Center for Prosthetics & Orthotics

Facility

Equipped For Life

Department

Center for Prosthetics

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.