Account Specialist (Full Time)

Mental Health Partnerships; Philadelphia (Philadelphia County); Hybrid; USD 32,666,000 - 54,443,000; Full time

Benefits offered by this job

Paid time off

Medical, Dental & Vision Insurance

Life and Disability Insurance

Flexible Spending Accounts

Employee Assistance Program

Retirement Plan

Referral Bonuses

Tuition Reimbursement

Student Loan Forgiveness Program

Training Opportunities

Job summary

Mental Health Partnerships (MHP) seeks an Account Specialist to partner with participants in creating budgets, paying bills, and developing money management skills for independent community living.

The role is full-time with a hybrid in-office/work-from-home schedule in Philadelphia, Monday–Friday, 9:00 AM–5:00 PM. Starting pay is $19/hour, with a comprehensive benefits package and opportunities for growth.

Qualifications

• Associate's degree or HS diploma with six years of related experience.
• Two years of bookkeeping/accounting experience required; internships/volunteering count.
• Experience with accounting software and electronic health records is a plus.
• Experience in behavioral health services or customer service is a plus.
• Must have basic computer skills including email, timesheet management, and accounting software.
• Must be able to work collaboratively with a diverse group of individuals.

Responsibilities

• Meet with participants to determine financial goals and assist in achieving them.
• Develop participants' budgets in collaboration with them.
• Assist participants in achieving financial independence.
• Complete bookkeeping tasks by entering budgets, bills, and payments in financial software.
• Document progress in electronic health records system.

Skills

Bookkeeping

Financial budgeting

Customer service

Data entry

Education

Associate's degree

HS diploma + 6 years experience

Tools

Accounting software

Electronic health records

Job description

Description

COME BUILD HOPE WITH US!

MHP hiring a full-time Account Specialist who will partner with participants to create budgets, pay bills, develop budgeting and money management skills to enable them to live independently in the community.

The position is located at 833 Chestnut Street, Philadelphia, PA 19107, with a hybrid in-office/work from home schedule, Monday - Friday, 9:00 AM - 5:00 PM, with a starting salary range of $19/hour. As an MHP employee, you will have access to the following benefits:

• Generous Paid Time Off (Up to 44 paid days off per year!)
• Medical, Dental & Vision Insurance
• No Cost Life and Disability Insurance
• Flexible Spending Accounts
• No Cost Employee Assistance Program
• Retirement Plan with Annual Discretionary Employer Contribution
• Employee Referral Bonuses
• Tuition Reimbursement
• Federal Student Loan Forgiveness Program
• Continuous Growth & MHP Sponsored Training Opportunities

MHP is the proud recipient of Mental Health America's 2026 Platinum Bell Seal Award—a national recognition for our commitment to nurturing mentally healthy workplaces. Join us in revolutionizing workplace well-being and raising the bar for mental health excellence!

WHAT YOU'LL DO

• Meet with participants to determine their financial goals and assist them in accomplishing their goals.
• Work closely with participants to develop their budgets.
• Assist participants in becoming financially independent.
• Completes bookkeeping tasks, such as entering budgets, bills and payments in financial software.
• Collaboratively document their progress in electronic health records system.
• Other duties as assigned to fulfill MHP's mission.

Requirements

• Minimum of an Associate's degree and two years of related experience or HS diploma and six years of related experience required.
• 2+/6+ years of bookkeeping/accounting experience (including internships or volunteering) depending on highest degree completed.
• Experience with accounting software and electronic health records is a plus.
• Experience in behavioral health services or customer service is a plus.
• Must possess basic computer skills to perform job duties including desktop computing, e-mail, timesheet management, electronic health records, accounting software, etc.
• Patience, tact, ability to work cooperatively with a wide variety of individuals including people in addiction and/or mental health recovery.
• Ability to add and subtract three digit numbers and to multiply and divide with 10's and 100's; ability to perform these operations using units of American money.
• Depending on assigned territory, must possess a valid driver's license.

Effective November, 15, 2021, all new employees will be required to be fully vaccinated against COVID-19 before beginning employment with MHP. Reasonable accommodations will be considered for those with qualifying medical or religious exemptions.

PHYSICAL DEMANDS

• Sit/stand at a desk with ergonomically appropriate equipment.
• Must be able to travel within the community that may not be handicap accessible: walking and/or drive agency vehicles, depending on the needs of the program. Ability to use public transportation, move around inner-city neighborhoods daily, including in inclement weather, carry computer equipment, and ascend/descend stairs carrying computer equipment. Must be able to travel to all sites supported, and MHP's main offices as needed.

Reasonable accommodations will be made to enable individuals with disabilities to perform their essential job duties.

We strongly encourage people of color, members of the LGBTQIA community, veterans, parents, and individuals with disabilities to apply.

MHP is an equal opportunity employer and welcomes everyone to our team!

If you need reasonable accommodation at any point in the application or interview process, please let us know.

ABOUT MHP

Mental Health Partnerships (MHP) seeks to empower individuals with mental health challenges to live full and satisfying lives, based on their specific needs and choices, all while remaining connected to their families, friendships and communities.

MHP offers over 40 services throughout the Greater Philadelphia region and beyond, including Bucks, Chester, Delaware, Montgomery and Philadelphia counties in Pennsylvania, and select locations in the state of Delaware.