Account Specialist, Affiliate Marketing
Location: Dallas, Texas; Tampa, Florida; Orlando, Florida; Atlanta, Georgia; Philadelphia, Pennsylvania; Phoenix, Arizona. This is a remote, work-from-home role; some travel may be required for client meetings, internal meetings, conferences, and other events.
Role
As an Account Specialist, you will be responsible for the day-to-day operations of multiple affiliate programs. The ideal candidate will have 1-2 years of work experience. Affiliate marketing experience is not required. You will manage affiliate communications, reporting, and general account maintenance, including recruitment, newsletters, fraud checks, and data analysis. You’ll work closely with your manager and peers to maximize program effectiveness and create opportunities for growth.
Top 5 Responsibilities
- Account & Client Communication: Build and maintain client and affiliate communications, including newsletters and updates about promotions, program developments, and general client information. Develop relationships with clients and partners to understand goals and objectives, providing clear and proactive communication across channels.
- Reporting & Data Management: Use Excel (pivot tables, v-lookups, etc.) to produce detailed reports, track performance, and analyze data for insights and trends. Summarize findings and provide actionable recommendations to optimize program performance. Proactively track key metrics and report on campaign performance.
- Strategy Execution & Task Ownership: Own and manage client tasks with minimal supervision, ensuring deadlines are met and tasks are completed accurately. Prioritize tasks effectively, flag delays, and keep the team informed. Leverage tools and client tracking platforms to support program goals.
- Program & Portfolio Management: Manage multiple affiliate campaigns, maintaining a balanced focus across each, and organize tasks by priority. Identify areas for process improvement, provide proactive support to peers and clients. Manage risks, track fraud, and ensure compliance with program terms and conditions.
- Team Collaboration & Growth: Collaborate with peers and management to contribute ideas for process improvements and training. Serve as a resource for peers and help drive continuous improvement, sharing best practices and insights.
What Success Looks Like
By 6 Months
- Proficient in day-to-day operations of multiple affiliate programs, including reporting, affiliate applications, recruitment, and creative asset deployment.
- Regularly present new campaign ideas to managers and demonstrate a clear understanding of program performance, with regular fraud checks and compliance.
- Develop strong relationships with clients and affiliates and execute tasks with minimal guidance.
By 1 Year
- Troubleshoot and resolve account and affiliate issues independently, providing valuable insights and actionable recommendations to clients and internal teams.
- Be an integral part of each program, developing new ideas and improving processes to create efficiencies.
- Take on new account responsibilities with support from your manager and serve as a thought leader within the team, contributing to relationship-building and firm development.
Qualities of the Ideal Candidate
- Curious mindset
- Critical thinker
- Confident and comfortable with ambiguity
- Flexible, resilient, coachable
- Relationship- and service-oriented
- Proactive and outcome-driven
- Strong work ethic and personal standards
Qualifications & Skills
- 1-2 years of experience; background in online marketing, e-commerce, or affiliate marketing beneficial.
- Familiarity with affiliate networks and SaaS platforms (e.g., ShareASale, Commission Junction, Impact) is a plus.
- Bachelor’s degree or equivalent work experience.
- Advanced proficiency in Excel (v-lookups, pivot tables, formatting, etc.).
- Knowledge of HTML is a plus.
- Willingness and ability to travel when necessary for conferences and team meetings.
Why Acceleration Partners?
Acceleration Partners is a global partnerships agency that focuses on data-driven strategies to connect brands with the right consumers through performance partnerships, affiliate marketing, influencer marketing, and related disciplines. We serve clients worldwide and are committed to building a diverse, high-performing team.
Perks & Benefits
- 100% remote work for everyone
- Group medical, dental, and vision coverage
- 401(k) with matching
- Open Paid Time Off
- Summer & Holiday wellness breaks
- Volunteer time off and birthday time off
- Focus Fridays
- Paid parental leave
- Paid sabbatical leaves and donation matching
- Target salary is $55,000 - $60,000 depending on location and experience
Benefits may vary based on employment status or country location.
Equal Employment OpportunityAcceleration Partners is an equal opportunity employer. We evaluate applicants regardless of age, race, color, gender, religion, national origin, sexual orientation, disability, or veteran status.