Account Specialist

Heartland Coca-Cola Bottling Company; Highland (IL); On-site; USD 24,000 - 35,000; Full time

Job summary

Heartland Coca-Cola Bottling Company in Highland, IL is seeking an Account Specialist to take face‑to‑face orders at accounts within the assigned geography. You will develop relationships with customers through excellent service, timely communication, merchandising, and maintaining point‑of‑sale displays.

Duties include visiting accounts to transmit orders, stock rotation, building displays, keeping backrooms organized, and supporting in-store programs.

Qualifications

• High School Diploma or GED required.
• Minimum of one year of work experience in merchandising or retail.
• Basic computer skills and familiarity with ads and sales items.

Responsibilities

• Visit assigned accounts to create and transmit product orders and manage inventory.
• Build displays and ensure proper stock rotation and shelf placement.
• Maintain POS materials and merchandise across accounts and support in-store programs.
• Develop strong relationships with store personnel and respond to questions and issues.
• Follow safety and time-recording procedures.

Skills

Customer service

Communication

Education

High School Diploma or GED

Tools

Pallet jack

Job description

Join the team at Heartland Coca-Cola Bottling Company!

Days/Hours of Work: Monda- Friday; 7 am - 4 pm.

Location: HIGHLAND (Primary), VANDALIA, GREENVILLE, TROY area

Job Summary

Account Specialists are responsible for taking face-to-face orders at accounts within an assigned geography. The Account Specialist develops strong relationships with customers by providing excellent customer service and timely communication. Responsible for servicing the outlet to include merchandising and rotating our product, along with building displays and maintaining point-of-sale.

Job Responsibilities

• Visit assigned accounts to create and transmit product orders. Manage and record product inventory and ensure proper rotation of replacement stock. Work with store personnel to ensure order accuracy.
• Utilize the company-provided look of success to execute customer approved programs in assigned accounts. Reference files and tools should be used to create accurate orders.
• Build effective relationships with store personnel to assure superior customer satisfaction. Meet the customer's expectations through daily communication, problem resolution, and appropriate follow-up.
• Maintain and merchandise product in beverage sections and throughout accounts, including shelf allocation and cold equipment.
• Transports, replaces, and maintains point of sale advertising.
• Maintain clean and organized backrooms and manage trade breakage.
• Follow established procedures and policies in relation to accurate time recording and safety standards.

Job Requirements

• High School Diploma or GED preferred.
• Minimum of oneyearof work experience required.
• Merchandising or retail experience required; working knowledge of customer ads and sale items preferred.
• Basic computer application and technology skills.
• Prior experience using pallet jack preferred. Ability to obtain PIT (Powered Industrial Truck) certification upon hire is required.
• Valid Driver's License, current vehicle liability insurance, driving record within policy guidelines including no major violations within the last three years.

Physical Requirements

• Speaking: Constantly (investigates, negotiates, recommends, reports, etc.)
• Acute Vision: Constantly (observing both near and far, reading documents)
• Typing: Frequently using electronic devices for day‑to‑day business (email, reports, texting)
• Mobility: Frequent travel throughout customer locations (walking in backrooms, aisles, greeting customers)
• Bending/Squatting: Frequently (looking in racks at all levels, ordering product, counting cases, checking dates)
• Lifting: Frequent- Lift 40 lbs. or less (full cases of product)
• Pushing/pulling: Frequent use of manual carts
• Travel: constant travel between customer locations

Pay:$21.50 an hour

About Heartland Coca-Cola

Heartland Coca-Cola Bottling Company produces, sells, and distributes the highest quality and best tasting Coca‑Cola and Monster Beverages across the states of Kansas, Missouri, and Illinois. Our brand offerings provide multiple beverage options in non‑alcoholic categories including sparkling soft drinks, water, ingredient enhanced, isotonics, tea, energy, juice, coffee and nutrition.We value our people, customers and community which drives our passion to work and win together as a team.

Benefits and Other Information

We offer a competitive benefits package to full‑time employees including medical, dental, and vision insurance, life insurance, 401(k), paid time off, wellness programs and tuition reimbursement. Part‑time employees are eligible for paid time off, 401(k), and tuition reimbursement.

Pre‑employment background check is required.

Heartland Coca-Cola is an Equal Opportunity Employer (EOE), and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and any other class protected by law. Veteran friendly.