Account Services Specialist II

Ultimus Fund Solutions; Omaha (NE); On-site; USD 55,000 - 70,000; Full time

Job summary

Ultimus Fund Solutions seeks an Account Services Specialist II to execute transfer agency duties with precision for mutual fund clients. You will establish new accounts, manage transactions, and document activities with limited direct client contact.

In this role you’ll collaborate with teammates, handle redemptions and exchanges, administer retirement plan transactions, and maintain shareholder records while ensuring IRS/SEC compliance.

Qualifications

• Bachelor’s degree in business administration or related field.
• 2–4 years of experience in client services or a related field.
• Background in the financial services industry.
• Series 6 license is an asset.

Responsibilities

• Establish and input data for new client accounts from application forms.
• Process basic financial operations such as redemptions and exchanges.
• Maintain shareholder accounts and correspondence including undeliverable mail.
• Coordinate incoming asset transfers with the relinquishing custodian.
• Track transfer procedures to ensure timely completion.
• Support team goals and take on additional duties as needed.

Skills

Troubleshooting

Multitasking

Analytical thinking

Organizational skills

Communication - written/oral

Active listening

Team collaboration

Education

Bachelor’s degree in business administration or related field

Series 6 license is an asset

2-4 years experience in client services or related field

Background in financial services industry

Tools

Microsoft Office Suite

Adobe Acrobat

Job description

SUMMARY

The Account Services Specialist II plays a pivotal role in executing a range of transfer agency duties, such as establishing new accounts, managing financial transactions, and ensuring precise documentation for mutual fund clientele. Additionally, this role involves minimal direct client engagement and a significant degree of collaboration with fellow team members.

KEY ACCOUNTABILITIES

• Manages complex financial matters including estate settlements and marital dissolutions.


• Initiates and manages new client accounts by accurately inputting data from application forms.


• Executes fundamental financial operations such as redemptions, exchanges, and TIK’s.


• Administers retirement plan transactions in compliance with IRS guidelines.


• Implements systematic withdrawal plans for required minimum distributions in IRA and Beneficiary accounts.


• Maintains shareholder accounts and manages correspondence, including undeliverable mail.


• Facilitates incoming asset transfers by coordinating with the relinquishing custodian.


• Tracks and follows up on transfer procedures to ensure timely completion.


• Associates related accounts to apply rights of accumulation or links plan accounts, and processes declarations of intent.


• Manages and balances check deposits to ensure financial accuracy.


• Retrieves incomplete new account details and request additional information when necessary.


• Takes on additional responsibilities as required to support the team’s objectives.

WORKING RELATIONSHIPS

• Engages periodically with shareholders, financial advisors, and brokerage firms for account-related matters.


• Collaborates daily with team members and internal departments to resolve queries and manage ongoing tasks.

May perform other duties as required and assigned.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in business administration or a related field.


• 2-4 years of experience in client services or a related field.


• Background in the financial services industry.


• Series 6 license is an asset.


• Equivalent education and experience will be considered.

KNOWLEDGE

• Operational standards, including SEC, IRS, and prospectus regulations.


• Retirement products such as IRA, Simple IRA, and other plans.


• Proficiency in mutual funds and alternative investment products.


• Microsoft Office Suite.


• Adobe Acrobat.

SKILLS AND ABILITIES

• Troubleshoots issues utilizing creative and critical thinking skills.


• Multitasking, analytical, and organizational skills.


• Initiative-taking, strategic, and meticulous approaches with a strong commitment to quality, efficiency, and effectiveness.


• Demonstrates personal integrity, responsibility, and accountability.


• Effectively uses resources such as time and information in conjunction with associates.


• Participates in solving problems and making decisions.


• Presents and expresses ideas and information, written and oral, clearly, and concisely.


• Actively listens to others to achieve understanding and supports an open exchange of ideas and information.


• Identifies needs, arranges for, and obtains resources to accomplish individual and department goals.


• Establishes and develops effective working relationships with associates and clientele during both favorable and unfavorable situations.


• Modifies team and individual priorities and deadlines in response to added information, changing conditions, or unexpected obstacles and ensures completion.