ACCOUNT SERVICES SPECIALIST 085-26

Kalamazoo County; Kalamazoo (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

Kalamazoo County in Michigan is seeking a skilled accounting clerk to handle customer service, payments, and related accounting duties.

The role requires an Associate’s degree or two years of college coursework, 1–3 years of accounting/cash handling experience, and the ability to generate reports and reconcile ledgers with confidentiality and accuracy.

Qualifications

• At least two years of relevant college-level course work or an Associate’s degree in Accounting, Finance, or Business Administration or a related field.
• 1 to 3 years of Accounting, Finance, Business Administration or cash handling experience.
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities.

Responsibilities

• Oversees and manages undistributed FOC collections; generates and reviews reports for reconciliation and resolution. Determine the course of action for the distribution of payments.
• Submits requests to Michigan State Disbursement Unit (MiSDU) for fund release, allocation, and distribution.
• Facilitates distribution of held payments.
• Balances daily payments, reconciles the cash drawer, and prepares and verifies bank deposits.
• Assists with alerts and overflow work from the State Liaison.
• Serves as a point of contact, answering client inquiries while maintaining confidentiality.
• Performs related work as required.

Skills

Cash handling

Customer service

Financial reporting

Education

Associate's degree in Accounting, Finance, or Business Administration or a related field

Job description

GENERAL SUMMARY

The purpose of this position is to provide customer service, which includes assisting customers with inquiries, processing payments, cash handling, and performing assigned accounting duties.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Oversees and manages undistributed FOC collections; generates and reviews reports for reconciliation and resolution. Determine the course of action for the distribution of payments.
• Submits requests to Michigan State Disbursement Unit (MiSDU) for fund release, allocation, and distribution.
• Facilitates distribution of held payments.
• Balances daily payments, reconciles the cash drawer, and prepares and verifies bank deposits.
• Assists with alerts and overflow work from the State Liaison.
• Serves as a point of contact, answering client inquiries while maintaining confidentiality.
• Performs related work as required.

MINIMUM QUALIFICATIONS

Required Education and Experience

• At least two years of relevant college-level course work or an Associate’s degree from an accredited college or university in Accounting, Finance, or Business Administration or a related field
• 1 to 3 years of Accounting, Finance, Business Administration or cash handling experience
• Any equivalent combination of training, education, and experience that provides the required skills, knowledge, and abilities

Required Licenses or Certifications

• None

VETERANS are encouraged to apply: Please provide your joint services transcript with your application.