Account Services Collections Specialist 1 - Remote - Texas

Nordstrom; Sugar Land (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading retail company as an Account Services Collections Specialist. This fully remote position offers competitive pay and a supportive work environment. Responsibilities include managing collections calls and providing exceptional customer service. Enjoy flexible scheduling and a comprehensive benefits package.

Benefits

Performance-based incentives and bonuses

Monthly work-from-home subsidy of $50

Comprehensive benefits package

Flexibility in scheduling

Qualifications

• Minimum of 6 months of customer service experience.
• Ability to be licensed by the state of Minnesota as a debt collector.
• Proven ability to manage a high volume of calls.

Responsibilities

• Handle inbound and outbound calls to service past due accounts.
• Negotiate payment solutions to improve revenue collection.
• Assist in the customer service inbound call center as needed.

Skills

Analytical skills

Problem-solving skills

Attention to detail

Job description

Account Services Collections Specialist 1 - Remote - Texas

Pay Competitive

Employment type Full-Time

Job Description

Req#: R-740789 Employer Industry: Retail

Why consider this job opportunity:
- Salary up to $27.00 per hour
- Eligible for performance-based incentives and bonuses
- Monthly work-from-home subsidy of $50
- Comprehensive benefits package including medical, dental, vision, life insurance, and paid time off
- Opportunity to work in a fully remote position with flexible scheduling
- Supportive work environment focused on employee well-being and development

What to Expect (Job Responsibilities):
- Handle inbound and outbound calls to service past due accounts
- Adhere to state and federal collection guidelines during calls
- Negotiate payment solutions to improve revenue collection
- Use a consultative approach to encourage future card usage
- Assist in the customer service inbound call center as needed

What is Required (Qualifications):
- Minimum of 6 months of customer service experience
- Ability to be licensed by the state of Minnesota as a debt collector
- Proven ability to manage a high volume of calls with attention to detail
- A secure, distraction-free workspace for remote work
- Strong analytical, problem-solving, and decision-making skills

How to Stand Out (Preferred Qualifications):
- 6+ months of experience in collection-related roles or first-party collections
- Demonstrated technical troubleshooting skills and experience navigating multiple systems
- Ability to work autonomously with minimal supervision in a virtual environment

#Retail #CustomerService #RemoteWork #CareerOpportunity #Benefits

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About the company

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