Account Service Representative

C Spire; West Point (MS); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Blue Cross Blue Shield Health Insurance

Tuition Assistance Programs

Complimentary Wireless Service & Device

401k Match

Wellness Program

Job summary

C Spire in West Point is seeking an Account Service Representative who will be on the front line of customer experience in a retail location. The role involves driving sales for wireless and home services while providing exceptional customer service. Candidates should have customer service experience or a bachelor's degree, combined with a passion for technology.

With excellent benefits and uncapped commission opportunities, this position is perfect for driven professionals eager to advance their careers in technology and customer service.

Qualifications

• One year of customer service or sales experience or a bachelor's degree or equivalent.
• Excellent communication skills.
• A passion for technology and commitment to staying current on new devices and plans.

Responsibilities

• Drive wireless, home services, and business sales to exceed monthly goals.
• Serve as a knowledgeable consultant for customers.
• Deliver exceptional customer service in every interaction.

Skills

Customer service

Sales experience

Communication skills

Technology knowledge

Education

Bachelor's degree or equivalent

Job description

## Account Service RepresentativeApplylocations: West Point, MStime type: Full timeposted on: Posted Todayjob requisition id: R0000989**Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.****Summary:**“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow. As an Account Service Representative, you’ll be on the front line of C Spire’s customer experience in one of our retail locations. You’ll join an elite, sales-focused team that thrives on exceeding goals and winning together. With top-tier benefits, uncapped commission, and career growth opportunities, this role is tailor-made for talented and driven professionals who are passionate about technology and customer service.**Responsibilities:****What You Will Do*** Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities—averaging over $50,000 annually in total compensation.* Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services.* Deliver exceptional customer service with integrity and enthusiasm in every interaction.* Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry.* Leverage C Spire’s investment in your future—advance through our management training programs or grow where you are with ongoing retail development support.* Represent the C Spire brand with professionalism, passion, and drive.**Qualifications:****What You Will Bring**You’ll bring a passion for technology, a dedication to results, and the drive to deliver unbeatable service to every customer who walks through our doors.In addition to that, we require:* One year of customer service or sales experience or a bachelor’s degree or equivalent.* Excellent communication skills.* A passion for technology and a commitment to staying current on new devices and plans.* Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.* We will give special consideration to candidates who have:* Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.* A proven track record of hitting goals and advancing professionally.**What You Will Gain**A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:* Competitive Compensation Package* Blue Cross Blue Shield Health Insurance* Tuition Assistance Programs* Complimentary Wireless Service & Device\** 401k Match* Teladoc Telemedicine* WellBeacon Wellness Program* Paid Talent Referral Opportunities* Tailored learning paths for every position**Physical Requirements and Working Conditions**Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing a computer screen.\*Complimentary wireless service and device available to team members in our wireless footprint.*If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.*