Account Service Representative

C Spire; Mississippi; On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance

401k match

Teladoc telemedicine

Device discounts

Job summary

C Spire is seeking an Account Service Representative in Mississippi to join a sales-driven retail team focused on wireless, home services and business solutions. You will serve as a trusted consultant, helping customers select devices, plans and services while delivering outstanding service.

The role requires a customer-focused mindset, strong communication, and adaptability to evening and weekend shifts. It offers competitive pay, benefits, and advancement opportunities within a growing company.

Qualifications

• One year of customer service or sales experience or a bachelor’s degree or equivalent.
• Excellent communication skills.
• A passion for technology and staying current on new devices and plans.
• Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.

Responsibilities

• Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities.
• Serve as a knowledgeable consultant for customers, staying up to date on devices, plans, and services.
• Deliver exceptional customer service with integrity and enthusiasm in every interaction.
• Contribute to a high-performing team focused on leading the telecommunications industry.
• Represent the brand professionally and participate in training and development programs.

Skills

Customer service

Sales experience

Excellent communication

Technology passion

Education

Bachelor's degree or equivalent

Job description

## Account Service RepresentativeApplylocations: Wiggins, MStime type: Full timeposted on: Posted Yesterdayjob requisition id: R0001067**Our Vision: Be the best at what we do. Our Mission: Improve lives through technology.****Summary:**“Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow. As an Account Service Representative, you’ll be on the front line of C Spire’s customer experience in one of our retail locations. You’ll join an elite, sales-focused team that thrives on exceeding goals and winning together. With top-tier benefits, uncapped commission, and career growth opportunities, this role is tailor-made for talented and driven professionals who are passionate about technology and customer service.**Responsibilities:****What You Will Do*** Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunities—averaging over $50,000 annually in total compensation.* Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services.* Deliver exceptional customer service with integrity and enthusiasm in every interaction.* Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry.* Leverage C Spire’s investment in your future—advance through our management training programs or grow where you are with ongoing retail development support.* Represent the C Spire brand with professionalism, passion, and drive.**Qualifications:****What You Will Bring**You’ll bring a passion for technology, a dedication to results, and the drive to deliver unbeatable service to every customer who walks through our doors.In addition to that, we require:* One year of customer service or sales experience or a bachelor’s degree or equivalent.* Excellent communication skills.* A passion for technology and a commitment to staying current on new devices and plans.* Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.* We will give special consideration to candidates who have:* Two or more years of experience in sales or in a customer-facing, fast-paced retail environment.* A proven track record of hitting goals and advancing professionally.**What You Will Gain**A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And Forbes has named us one of America's Best Midsize Employers multiple times because of it. We also offer:* Competitive Compensation Package* Blue Cross Blue Shield Health Insurance* Tuition Assistance Programs* Complimentary Wireless Service & Device\** 401k Match* Teladoc Telemedicine* WellBeacon Wellness Program* Paid Talent Referral Opportunities* Tailored learning paths for every position**Physical Requirements and Working Conditions**Must be able to work evenings and Saturdays in a flexible schedule shared by other department members. Must be able to lift 40 lbs. of materials. Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing a computer screen.\*Complimentary wireless service and device available to team members in our wireless footprint.*If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.*