Account Service Manager

Catalyst Education; Crystal Bay (NV); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare

401k with company match

Flexible PTO

Remote work

Job summary

Catalyst Education is hiring an Account Executive to drive new business remotely in the US market. You will manage the full sales cycle from prospecting to close, focusing on universities and instructors for Labflow and Spark.

As a remote role, travel is required (1–2 trips per month during school terms). You will build deep product knowledge, articulate value to faculty, and collaborate with Faculty Success Managers to ensure successful onboarding and ongoing support.

Qualifications

• 1 year of sales or support experience in Edtech.
• Experience with higher education faculty and decision-makers.
• Willingness to travel 1–2 trips per month; some overnight travel.
• Strong communication and demo-facilitation skills.
• Proven prospecting and pipeline management.

Responsibilities

• Build and own a pipeline of faculty opportunities; CRM entry.
• Deliver tailored Labflow and Spark demos online and on campus.
• Guide prospects through decision process with internal teams.
• Collaborate with sales leadership to plan initiatives.

Skills

Sales

Edtech sales

CRM experience

Prospecting

Demo delivery

Tools

CRM software

Marketing automation

Job description

Title: Account Executive (Remote)

Sales

Reports To: Regional Sales Manager

Type : Full-Time, Remote

About Us Account Executive - Empowering Educators who inspire students to become the next generation of instructors, scientists, and problem-solvers.

Do you believe in the power of digital education? Dive in, and let's craft the education of tomorrow, today!

The Account Executive is a driven and engaging sales professional with a passion for helping instructional faculty achieve their teaching and learning goals.

This role is responsible for maximizing the educational impact of Catalyst Education by building and owning a pipeline of new opportunities, driving market penetration for both Labflow and Spark. Account Executives are hunters of new business who manage the entire sales cycle from prospecting to close.

They proactively identify and reach out to potential adopters (mostly professors and instructors at Universities) through email, phone, and in-person campus visits, with the goal of securing meetings and presenting Catalyst’s software solutions. They use deep product knowledge to uncover faculty pain points, position the value of our platforms, and demonstrate how Labflow and Spark improve teaching and learning outcomes.

Account Executives are expected to ask for and win faculty adoptions, shepherding prospects through the decision-making process until the course adoption is secured. They then collaborate closely with Catalyst’s Faculty Success Managers to ensure a smooth transition into onboarding, custom implementation, and ongoing support.

As part of a high-performing sales team, Account Executives contribute by sharing insights, strategies, and best practices that drive collective success, while taking full ownership of their pipeline and results.

Travel and likely overnight travel is a required part of this role.

Prospecting & Pipeline Generation

Driving new business by building and owning a pipeline of faculty opportunities through direct outreach (calls, emails, LinkedIn, networking) and campus visits. Enter all activity into the CRM.

Delivering compelling online and in-person demonstrations of Labflow and Spark, tailored to faculty and committee needs.

Guiding prospective adopters through the decision process, including coordinating with internal teams on custom content generation, ensuring adoption requirements are met, and driving opportunities to close.

Meeting with Manager to review pipeline health and progress toward targets, contributing insights to sales and product strategy, collaborating with teammates, and helping plan strategic initiatives.

Desired Traits and Qualities

• Willingness to travel (1–2 trips per month during school semesters, 3–4 days each). Overnight and plane travel required.
• Passion for education and the impact of digital learning tools.
• Strong sales skills with the ability to engage faculty, ask thoughtful questions, listen actively, and present solutions.
• Experience working with higher education faculty, department heads, and academic decision-makers.
• Creative and innovative thinker with excellent problem-solving abilities.
• Organized, detail-oriented, and accountable for personal performance.
• 1 year of sales or support experience in Edtech
• ~1 year of college-level teaching experience as a tutor, lab TA, lab instructor, or lab coordinator
• ~ Experience with CRM and/or marketing automation software
• ~ Experience and aptitude using online homework systems and/or other instructional technologies

Financial Attributes

• On-Target-Earnings (OTE): $90,000+
• Comprehensive healthcare coverage
• Retirement (401k) plan with Company match
• Flexible PTO and company paid holidays
• Remote work
• Opportunity to help shape the future of a growing mission-driven organzation

It does not create a contract between the Company and any employee.