Account Service Manager

Catalyst Education; Clayton (MO); A distancia; USD 75.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Comprehensive healthcare coverage

401(k) with company match

Flexible PTO and company holidays

Descripción de la vacante

Catalyst Education is seeking an Account Executive for a remote, full-time role. You will drive a pipeline of faculty opportunities, conduct demonstrations of Labflow and Spark, and shepherd prospects through the decision process up to adoption. Travel to campuses is required.

You will work with a high-performing sales team, manage relationships with university faculty, and collaborate with Faculty Success Managers to ensure smooth onboarding and ongoing support.

Formación

• 1 year of sales or support experience in Edtech.
• ~1 year of college-level teaching experience as a tutor, lab TA, lab instructor, or lab coordinator.
• Experience with CRM and/or marketing automation software.
• Experience using online homework systems or other instructional technologies.

Responsabilidades

• Build and own a pipeline of faculty opportunities through outreach and campus visits.
• Deliver compelling demonstrations of Labflow and Spark to faculty and committees.
• Guide adopters through the decision process and coordinate with internal teams for content and adoption.
• Own the pipeline and collaborate with the sales team to plan strategic initiatives.

Conocimientos

Edtech sales

CRM experience

Teaching experience

Communication skills

Herramientas

CRM software

Marketing automation

Online learning platforms

Descripción del empleo

Title: Account Executive (Remote)

Sales

Reports To: Regional Sales Manager

Type : Full-Time, Remote

About Us Account Executive - Empowering Educators who inspire students to become the next generation of instructors, scientists, and problem-solvers.

Do you believe in the power of digital education? Dive in, and let's craft the education of tomorrow, today!

The Account Executive is a driven and engaging sales professional with a passion for helping instructional faculty achieve their teaching and learning goals.

This role is responsible for maximizing the educational impact of Catalyst Education by building and owning a pipeline of new opportunities, driving market penetration for both Labflow and Spark. Account Executives are hunters of new business who manage the entire sales cycle from prospecting to close.

They proactively identify and reach out to potential adopters (mostly professors and instructors at Universities) through email, phone, and in-person campus visits, with the goal of securing meetings and presenting Catalyst’s software solutions. They use deep product knowledge to uncover faculty pain points, position the value of our platforms, and demonstrate how Labflow and Spark improve teaching and learning outcomes.

Account Executives are expected to ask for and win faculty adoptions, shepherding prospects through the decision-making process until the course adoption is secured. They then collaborate closely with Catalyst’s Faculty Success Managers to ensure a smooth transition into onboarding, custom implementation, and ongoing support.

As part of a high-performing sales team, Account Executives contribute by sharing insights, strategies, and best practices that drive collective success, while taking full ownership of their pipeline and results.

Travel and likely overnight travel is a required part of this role.

Prospecting & Pipeline Generation

Driving new business by building and owning a pipeline of faculty opportunities through direct outreach (calls, emails, LinkedIn, networking) and campus visits. Enter all activity into the CRM.

Delivering compelling online and in-person demonstrations of Labflow and Spark, tailored to faculty and committee needs.

Guiding prospective adopters through the decision process, including coordinating with internal teams on custom content generation, ensuring adoption requirements are met, and driving opportunities to close.

Meeting with Manager to review pipeline health and progress toward targets, contributing insights to sales and product strategy, collaborating with teammates, and helping plan strategic initiatives.

Desired Traits and Qualities

• Willingness to travel (1–2 trips per month during school semesters, 3–4 days each). Overnight and plane travel required.
• Passion for education and the impact of digital learning tools.
• Strong sales skills with the ability to engage faculty, ask thoughtful questions, listen actively, and present solutions.
• Experience working with higher education faculty, department heads, and academic decision-makers.
• Creative and innovative thinker with excellent problem-solving abilities.
• Organized, detail-oriented, and accountable for personal performance.
• 1 year of sales or support experience in Edtech
• ~1 year of college-level teaching experience as a tutor, lab TA, lab instructor, or lab coordinator
• ~ Experience with CRM and/or marketing automation software
• ~ Experience and aptitude using online homework systems and/or other instructional technologies

Financial Attributes

• On-Target-Earnings (OTE): $90,000+
• Comprehensive healthcare coverage
• Retirement (401k) plan with Company match
• Flexible PTO and company paid holidays
• Remote work
• Opportunity to help shape the future of a growing mission-driven organzation

It does not create a contract between the Company and any employee.