Account Sales Representative (ASR)

BillionToOne; United States; Remote; USD 105,000 - 116,000; Full time

Job summary

Join a pioneering molecular diagnostics company as an Account Sales Representative, where you'll play a vital role in supporting the sales team and enhancing customer relationships. This position offers a unique opportunity to work in a dynamic environment that values innovation and teamwork. With a focus on customer satisfaction, you'll assist in onboarding new clients and ensuring seamless service delivery. The company is committed to making a significant impact in the healthcare sector, providing valuable diagnostic solutions that improve patient outcomes. If you're passionate about healthcare and eager to contribute to a groundbreaking team, this role is perfect for you.

Benefits

Generous Family Bonding Leave

401k Retirement Savings Program

Health Insurance Options

Latest Hardware Provided

Equity Options

Flexible Work Environment

Weekly Town Hall Meetings

Employee Premiums Paid for Select Plans

Diversity and Inclusion Initiatives

Qualifications

• 1+ years in sales support or customer-facing roles, preferably in healthcare.
• Strong communication and organizational skills are essential.

Responsibilities

• Support daily sales team needs and maintain customer relationships.
• Coordinate logistics and assist with onboarding new customers.

Skills

Sales Support

Customer Relationship Management

Communication Skills

Organizational Skills

Microsoft Office

Google Suite

Salesforce

Education

Bachelor's Degree in Science

Bachelor's Degree in Healthcare

Bachelor's Degree in Business

Tools

Salesforce CRM

Microsoft Excel

Microsoft PowerPoint

Google Suite

Job description

BillionToOne is a next-generation molecular diagnostics company dedicated to developing powerful and accurate diagnostic tests that are accessible to all. Our innovative QCT molecular counting technology significantly enhances the resolution of disease detection using cell-free DNA by over a thousandfold. This groundbreaking technology is integral to our product offerings, including one of our flagship products, Unity Complete , the only non-invasive prenatal screen capable of assessing fetal risk for both common recessive conditions and aneuploidies from a single maternal blood sample. Leveraging the same molecular counting technology, we've expanded our impact into oncology in 2023 with a pioneering liquid biopsy test, Northstar, that combines treatment selection with monitoring. To date, over 500,000 patients have benefited from our innovative and precise diagnostic tests, and our Annual Recurring Revenue (ARR) has grown from $0 to $125 million in the last ~4 years.

BillionToOne has successfully raised close to $400 million in funding, with a notable $130 million Series D round completed in June 2024, resulting in a company valuation of over $1 billion. This funding has come from prestigious global institutional investors, including Hummingbird, Adams Street Partners, Neuberger Berman, Baillie Gifford, and Premji Invest. BillionToOne has recently been recognized by Forbes as one of America's Best Startup Employers for 2024 , highlighting the company's exceptional work environment and commitment to innovation.

Our team has grown significantly and despite substantial growth, we have successfully maintained the unique culture that has defined BillionToOne from inception, continuing to cultivate a team that is not only diverse and passionate but also innovative. Headquartered in Menlo Park, California, with an additional facility in Union City, California, BillionToOne remains at the forefront of significant advances in molecular diagnostics, evidenced by the recent announcement of clinical outcomes data for its Unity Fetal Risk Screen and new advancements in cancer diagnostics. For more detailed information about BillionToOne and its groundbreaking work, please visit our website at www.billiontoone.com .

The Account Sales Representative (ASR) plays a key supporting role within the regional sales team, assisting in the management and growth of accounts across the entire region. This individual will support field sales representatives, provide exceptional customer support, and help maintain strong client relationships. The Account Sales Representative will also provide coverage in open territories, ensuring continuity of service and sales activity. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Provide regional assistance by supporting the daily needs of the sales team across theassigned territory.
• Maintain and strengthen relationships with existing customers through proactive accountsupport.
• Assist with onboarding and training new customers, addressing inquiries, and resolvingissues to ensure satisfaction.
• Act as a liaison between customers, sales representatives, and internal departments toensure timely follow-up and issue resolution.
• Provide coverage for open territories, including in-person or virtual customer meetings asneeded.
• Coordinate sample logistics, marketing materials, and other operational tasks asneeded.
• Collaborate closely with internal departments such as marketing, sales operations, andcustomer support to ensure seamless service delivery.

Requirements:

• Bachelor’s degree required, preferably in a science, healthcare, or business-related field.
• 1+ years of experience in a sales support or customer-facing role; healthcare or medicalsales background strongly preferred.
• Excellent communication and organizational skills.
• Self-motivated, team-oriented, and adaptable to shifting priorities.
• Proficiency in Microsoft Office (Excel, PowerPoint), Google Suite, and CRM systems likeSalesforce.
• Willingness to travel regionally to support field coverage, up to 50% travel required.

Nice-to-Haves:

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business
• Working with a team of ‘rockstars’ who bring out the best in everyone
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousand patients
• Multiple medical benefit options; employee premiums paid 100% of select plans,dependents covered at 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Retirement savings program including a 4% Company match
• Latest and greatest hardware (laptop, lab equipment, facilities)
• At BillionToOne, we are proud to offer a combination of a (1) base pay + bonus potential (2)generous equity options offering, on top of (3) industry leading company benefits (freehealthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Support Specialist

For this position, we offer a total compensation range $115,500 per year (at plan), including a base salary of $105,000 per year.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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