Account Representative - Water Treatment Chemicals

Veolia Environnement SA; Richmond (VA); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Medical, Dental & Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan with matching

Flexible Spending Accounts

AD&D Insurance

Tuition Reimbursement

Job summary

Veolia Group is seeking an Account Representative in the Water Tech division to support Account Managers while developing expertise in chemical water treatment solutions. This role offers extensive field training, mentorship, and a pathway to future Account Manager responsibilities, with a focus on commercial excellence and customer relationships.

The position emphasizes learning consultative selling techniques, participating in business reviews, and traveling to industrial sites to analyze and

Qualifications

• Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical) preferred.
• 2–4 years of experience in an industrial environment.
• Affinity for customer-facing or sales environments.
• A full valid driver's license and willingness to travel.

Responsibilities

• Technical Support: Analyze and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem under Account Manager guidance.
• Data Analysis & Reporting: Conduct testing, run analysis, and write technical reports for Account Manager review and final approval.
• Customer Engagement: Participate in business reviews and proposal development while learning consultative selling techniques.
• Commercial Development: Support Account Management Excellence Program activities including Service Plans and Value Generation Plans.
• Field Learning: Gain hands-on experience in industrial environments while developing customer relationship skills.
• Sales Process Training: Learn revenue management, margin analysis, and commercial negotiation fundamentals.

Skills

Technical curiosity

Problem solving

Communication

Interpersonal skills

Customer-focused

Analytical skills

Report writing

Team mentorship

Education

Bachelor's degree in science/engineering

Job description

Account Representative - Water Treatment Chemicals

• Full-time
• Contract type: Standard

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Join Veolia as an Account Representative in our Chemical Solutions and Monitoring (CSM) division and launch your career in technical sales while contributing to innovation and sustainability!

About This Opportunity

We're seeking a motivated Account Representative in CSM to support our Account Managers while developing expertise in chemical water treatment solutions. This is a good opportunity for someone looking to transition from a purely technical role to a customer-facing environment, learning advanced sales processes while maintaining your technical problem-solving focus. This role offers extensive field training and mentorship as you build the commercial skills needed for career advancement.

Duties & Responsibilities

Technical Support:

Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem under Account Manager guidance

Data Analysis & Reporting:

Conduct testing, run analysis, and write technical reports for Account Manager review and final approval

Customer Engagement:

Participate actively in business reviews and proposal development while learning consultative selling techniques

Commercial Development:

Support Account Management Excellence Program activities including Service Plans and Value Generation Plans

Field Learning:

Gain hands-on experience in industrial environments while developing customer relationship skills

Sales Process Training:

Learn revenue management, margin analysis, and commercial negotiation fundamentals

Safety Compliance:

Work safely at all times, following all EHS policies and procedures

Education & Experience:

Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred.

2-4 years of experience in an industrial environment

Affinity for customer-facing or sales environments

A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Key Characteristics

• Technical curiosity and strong problem-solving skills
• Excellent communication and interpersonal abilities
• Customer-focused mindset with eagerness to learn sales processes
• Strong analytical and report writing capabilities
• Ability to work collaboratively under mentorship
• Comfortable in industrial environments
• Commitment to continuous learning and professional development
• Physical capability to lift and carry up to 50 lbs as needed (frequency varies by worksite)

What Success Looks Like

Demonstrate commercial excellence through active participation in customer interactions

Produce high-quality technical analysis and reports with minimal revision

Show measurable progress in sales process understanding and application

Build foundational customer relationship skills

Contribute effectively to business reviews and proposals

Qualify for promotion to Account Manager through demonstrated commercial competency

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.

This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

Compensation:

The compensation range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $80,000.00 - $90,000.00 USD.

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity.

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

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