Account Representative - Water Treatment Chemicals

Veolia

Richmond (VA)

On-site

USD 80,000 - 90,000

Full time

14 days+
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Benefits offered by this job

Medical, Dental, & Vision Insurance (1
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution

Job summary

Veolia is seeking an Account Representative in the Chemical Solutions and Monitoring division to grow technical sales skills while supporting account managers. The role emphasizes learning advanced sales processes, field training, and mentorship to build commercial capability.

Responsibilities include analyzing treatment programs, preparing reports, and contributing to proposals, with travel as needed and a clear path to Account Manager promotion.

Qualifications

  • Bachelor's degree in biology/chemistry/environmental science or engineering/technologist.
  • 2-4 years in an industrial environment.
  • Affinity for customer-facing or sales environments.

Responsibilities

  • Technical Support: Analyze and optimize chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem under guidance.
  • Data Analysis & Reporting: Conduct testing, run analysis, write technical reports for review.
  • Customer Engagement: Participate in business reviews and proposal development while learning consultative selling techniques.

Education

Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical)

Tools

Driver's license

Job description

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management, Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation.

Within this framework, Veolia's Water Tech Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Join Veolia as an Account Representative in our Chemical Solutions and Monitoring (CSM) division and launch your career in technical sales while contributing to innovation and sustainability!

About This Opportunity

We're seeking a motivated Account Representative in CSM to support our Account Managers while developing expertise in chemical water treatment solutions. This is a good opportunity for someone looking to transition from a purely technical role to a customer-facing environment, learning advanced sales processes while maintaining your technical problem-solving focus. This role offers extensive field training and mentorship as you build the commercial skills needed for career advancement.

Duties & Responsibilities:

  • Technical Support: Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, and Memchem under Account Manager guidance

  • Data Analysis & Reporting: Conduct testing, run analysis, and write technical reports for Account Manager review and final approval

  • Customer Engagement: Participate actively in business reviews and proposal development while learning consultative selling techniques

  • Commercial Development: Support Account Management Excellence Program activities including Service Plans and Value Generation Plans

  • Field Learning: Gain hands-on experience in industrial environments while developing customer relationship skills

  • Sales Process Training: Learn revenue management, margin analysis, and commercial negotiation fundamentals

  • Safety Compliance: Work safely at all times, following all EHS policies and procedures

Qualifications

Education & Experience:

  • Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred.

  • 2-4 years of experience in an industrial environment

  • Affinity for customer-facing or sales environments

  • A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Key Characteristics:

  • Technical curiosity and strong problem-solving skills

  • Excellent communication and interpersonal abilities

  • Customer-focused mindset with eagerness to learn sales processes

  • Strong analytical and report writing capabilities

  • Ability to work collaboratively under mentorship

  • Comfortable in industrial environments

  • Commitment to continuous learning and professional development

  • Physical capability to lift and carry up to 50 lbs as needed (frequency varies by worksite)

What Success Looks Like

  • Demonstrate commercial excellence through active participation in customer interactions

  • Produce high-quality technical analysis and reports with minimal revision

  • Show measurable progress in sales process understanding and application

  • Build foundational customer relationship skills

  • Contribute effectively to business reviews and proposals

  • Qualify for promotion to Account Manager through demonstrated commercial competency

Additional Information

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.

Career Development Path:

This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence.

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.
Compensation:
The compensation range is tied to the market for similarly benchmarked roles. The range is not an absolute, but a guide, and offers will be based on the individual candidate’s knowledge, skills, experience, and market conditions, as well as internal peer equity. Depending upon all the preceding considerations for the final selected individual candidate, the offer may be lower or higher than the stated range: $80,000.00 - $90,000.00 USD.

Medical, Dental, & Vision Insurance Starting Day 1!
Life Insurance
Paid Time Off
Paid Holidays
Parental Leave
401(k) Plan - 3% default contribution plus matching!
Flexible Spending & Health Saving Accounts
AD&D Insurance
Disability Insurance
Tuition Reimbursement
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

****Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not
sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity****

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.

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