Account Representative - State Farm Agent Team Member

Mcgrathagency; Troy (MI); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

401(k) matching

Bonus based on performance

Paid time off

Competitive salary

Training & development

Job summary

A State Farm Agency in Troy is searching for an Account Representative to deliver exceptional service and foster growth. The ideal candidate will excel in customer interactions, efficiently handle inquiries, and manage policy changes. Strong communication and multitasking skills are essential, along with an interest in the insurance field. A current property and casualty insurance license is a plus. The role offers a pay range of $18.00 to $26.00 per hour, along with various benefits.

Qualifications

• Communication and interpersonal skills are critical for this role.
• Detail-oriented individuals who can multitask will excel.
• Experience in customer service or sales is preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy changes and updates.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Ability to multitask

Experience in customer service or sales

Education

Current property and casualty insurance license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Troy

Compensation $18.00 - $26.00 per hour

Benefits

• 401(k) matching
• Bonus based on performance
• Paid time off
• Competitive salary
• Training & development

ROLE DESCRIPTION

As an insurance account representative with Kelly McGrath’s State Farm Agency, you will generate the kind of exceptional service that will help increase the growth of our agency. Your attention to detail, customer service skills, and desire to help people will make you a vital part of our daily business operations. Through meaningful interactions and problem‑solving skills, you will retain clients and grow our agency by improving customer relations. As an attentive, service and sales-minded professional, you’ll have the skills necessary to resolve customer inquiries, while also marketing relevant products and services. If you are the customer-focused and enthusiastic team member we are searching for, we look forward to connecting with you.

RESPONSIBILITIES

• Provide information about insurance products and services.
• Assist customers with policy changes and updates.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

QUALIFICATIONS

• Communication and interpersonal skills.
• Detail-oriented and ability to multitask.
• Experience in customer service or sales preferred.
• Current property and casualty insurance license a plus

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.