Account Representative - State Farm Agent Team Member

Bernalheightsinsurance; San Francisco (CA); Sur place; USD 37 000 - 41 000; Plein temps

Avantages offerts par ce poste

License Reimbursement

Health insurance

Opportunity for advancement

Paid time off

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Résumé du poste

Joshin Bruguera - State Farm Agent is seeking an Account Representative to help grow the agency through meaningful customer relations and marketing of relevant products and services. This full-time role is based in San Francisco and offers opportunities for advancement within a supportive, community-minded team.

We provide health insurance, a 401(k), vacation and sick time, license reimbursement, and a performance-based bonus.

Qualifications

• Experience in sales (inside or outside) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills, both written and verbal.
• Strong dedication to customer service.
• Ability to anticipate and relate to customer needs.
• Bilingual Spanish is preferred.

Responsabilités

• Develop leads, schedule appointments, and market products to meet customer needs.
• Establish customer relationships and follow up as needed.
• Provide prompt, accurate, and friendly customer service for inquiries about coverage, billing, or policy changes.
• Promote long-lasting customer relations.

Connaissances

Sales experience

Customer relationship management

Marketing products and services

Written and verbal communication

Customer service oriented

Anticipate customer needs

Interpersonal skills

Bilingual Spanish

Description du poste

Account Representative - State Farm Agent Team Member

Full Time in San Francisco - CA - 94110

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• 401(k)
• Bonus based on performance

ABOUT OUR AGENCY

I opened my agency in 2009 and currently lead a team of four. Before becoming a State Farm agent, I worked in luxury automotive sales, where I developed a passion for building relationships and delivering exceptional customer service. I grew up in South Florida but have called the San Francisco Bay Area home since the 1980s.

Our agency enjoys staying involved in the community by participating in neighborhood events throughout the year. We take pride in building strong relationships and maintaining the small-town feel that makes our community so special.

We offer health benefits, a 401(k), vacation and sick time, and a supportive environment where team members can grow professionally. For those with long-term career goals, this is a great place to develop the skills needed for future agency ownership.

Our culture is collaborative, customer-focused, and built around a genuine passion for helping others. I'm looking for someone who is dedicated, driven to grow, and excited about making a difference in people's lives. If your goal is to one day own your own agency, we'd love to help you get there.

ROLE DESCRIPTION

As Account Representative for Joshin Bruguera - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Bilingual Spanish preferred.

Compensation $27.00 - $30.00 per hour

Benefits

• License Reimbursement
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

Join a community of good neighbors

Make a difference in your community every day.

Gain confidence and grow your dream career.

Earn benefits and rewards that are second to none