Account Representative - State Farm Agent Team Member

Jduncaninsurance; Phoenixville, Northern (Chester County, KY); Hybrid; USD 23,000 - 28,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

Job summary

Jonathan Duncan State Farm Agency in Phoenixville, PA is seeking a full-time Account Representative to support daily operations and customer success. You will develop leads, assess customer needs, and market State Farm products, serving as a liaison between customers and agency departments.

The role emphasizes strong communication, relationship-building, and proactive service. A Property & Casualty license is required or obtainable after hire.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Ability to market products and services based on customer needs.
• Strong written, verbal, and listening communication skills.
• Dedicated to customer service and able to anticipate customer needs.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries on product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer service

Communication skills

Relationship management

Anticipate customer needs

Education

Property & Casualty license

Job description

Account Representative - State Farm Agent Team Member

Full Time in Phoenixville - PA

• Paid time off

ROLE DESCRIPTION

As Account Representative for the Jonathan Duncan State Farm Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Obtain Property & Casualty license.

Compensation $17.00 - $20.00 per hour

Account Representative - State Farm Agent Team Member

Full Time in Phoenixville - PA

Benefits

• Flexible schedule
• Paid time off

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents are independent contractors that market State Farm Insurance and financial services products.

ROLE DESCRIPTION

As Account Representative for the Jonathan Duncan State Farm Agency, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Obtain Property & Casualty license.

Compensation $17.00 - $20.00 per hour

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