Account Representative - State Farm Agent Team Member

Guntherperdomo; Phoenix (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Hourly + commission

Advancement potential

Paid time off

Health benefits

Career-building experience

Job summary

Gunther Perdomo - State Farm Agent team is seeking an Account Representative to deliver exceptional client experiences, handle inquiries, coordinate with team members, and anticipate community needs. The role offers growth opportunities and a pathway for advancement within the office, with compensation including hourly pay and potential bonuses.

Ideal candidates are customer-focused, empathetic, and driven to contribute to the agency's success while building lasting customer relationships and

Qualifications

• Dedicated to customer service.
• Able to effectively relate to a customer, answer questions, and anticipate needs.
• Excellent communication skills to assist customers and coordinate with agency team members.
• Proactive in problem-solving.

Responsibilities

• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service, including inquiries about insurance options, policy changes, and billing.
• Educate customers about insurance options using a needs-based review process.
• Communicate effectively to meet customer needs and promote business development.

Job description

ROLE DESCRIPTION

As a Account Representative - State Farm Agent Team Member with Gunther Perdomo - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers as needed.


• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.


• Use a customer-focused, needs-based review process to educate customers about insurance options.


• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS

• Dedicated to customer service


• Able to effectively relate to a customer, answer their questions, and anticipate their needs.


• Excellent communication skills to assist customers and coordinate with other agency team members


• Proactive in problem-solving

BENEFITS

• Hourly pay plus commission/bonus


• Growth potential/Opportunity for advancement within my office


• Paid time off (vacation and personal/sick days)


• Health benefits


• Valuable career-building experience