Account Representative - State Farm Agent Team Member

Katherine Baustert Insurance Agency, Inc.; Middleburg (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Katherine Baustert Insurance Agency, Inc. in Florida is seeking an Account Representative to support daily operations and contribute to customer success.

You will grow the agency through meaningful customer relations and act as a liaison between customer needs and agency departments, promoting relevant insurance products and services. Grow your career in a close-knit, family-oriented office culture that values teamwork, high energy, and strong communication.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Detail-oriented

Customer service experience

Bilingual Spanish

Job description

Benefits:

• License reimbursement


• 401(k)


• Bonus based on performance


• Competitive salary


• Flexible schedule


• Health insurance


• Opportunity for advancement


• Paid time off


• Training & development

ABOUT OUR AGENCY:

Our agency opened in 2004 and has grown into a high-performing team of 10. Before becoming a State Farm agent, I spent five years as a team member, which gave me a strong foundation in the business and a passion for building a team that supports both customers and each other.

I’m a graduate of the University of North Florida, a proud mom to one daughter, and a big Gators fan. Family and community are incredibly important to me, and that’s reflected in how I run the agency.

We’re deeply involved in the community through organizations like Mercy Support Services (Board of Directors), Hope is Restored, and Seeds of Love, along with participating in local events such as back-to-school bashes and other outreach efforts.

For our team, we offer a 401(k), health benefits, life insurance, monthly bonuses and commission opportunities, promotion paths, travel bonuses, quarterly team bonding events, anniversary celebrations, a personal day off for your birthday, and large end-of-year celebrations. We also take pride in celebrating both individual and team wins while staying connected to our community.

Our office culture is close-knit and family-oriented—we truly do life together. We value strong communication, high energy, and teamwork, celebrating wins and learning from challenges together. We’re looking for someone who is supportive, driven, and motivated to succeed as part of a team that shows up for each other every day.

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Katherine Baustert - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Provide information about insurance products and services.


• Assist customers with policy applications and renewals.


• Handle customer inquiries and provide timely responses.


• Maintain accurate records of customer interactions.

QUALIFICATIONS:

• Communication and interpersonal skills.


• Detail-oriented and able to multitask.


• Experience in customer service or sales preferred.


• Bilingual Spanish preferred.