Account Representative - State Farm Agent Team Member

Mikebergman; Frisco (TX); Hybrid; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Mikebergman in Frisco, Texas, is seeking an Account Representative to join our team. In this role, you will help our customers with insurance products and services while fostering meaningful relationships. Your responsibilities will include assisting with policy applications, responding to inquiries, and maintaining accurate customer records.

We value communication skills and attention to detail, along with a customer service background. Join us to grow your career in a supportive and flexible work environment!

Qualifications

• Excellent communication and interpersonal skills are essential.
• Attention to detail and ability to multitask are critical.
• Prior experience in customer service or sales is preferred.
• Being bilingual in Spanish is a plus.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Skills

Communication and interpersonal skills

Detail-oriented

Multitasking

Customer service experience

Bilingual Spanish

Job description

Benefits

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

About Our Agency

Our agency is proud to celebrate 19 years of excellence this coming April. With a strong team of over 20 professionals, we are committed to fostering a supportive, collaborative, and productive workplace. Mike has been selling insurance since 1993 and with State Farm since 2007, and together we’ve built an office that can serve customers in English, Spanish, Cantonese, and Mandarin.

Full‑time team members enjoy valuable benefits, including a 401K match, paid time off, paid holidays, health benefit options (major medical, dental, and vision), and the flexibility of hybrid work schedules. We also believe in celebrating wins and staying connected through quarterly team‑building activities.

We’re looking for motivated individuals to join us in providing exceptional service to our clients and contributing to the continued growth and success of our agency. If you're ready to work in an environment where your skills and dedication are valued, we’d love to connect with you!

Role Description

As Account Representative - State Farm Agent Team Member for Mike Bergman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Provide information about insurance products and services.
• Assist customers with policy applications and renewals.
• Handle customer inquiries and provide timely responses.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail‑oriented and able to multitask.
• Experience in customer service or sales preferred.
• Bilingual Spanish preferred.