Account Representative - State Farm Agent Team Member

Andrew Brenneise State Farm Agent; Cypress (TX); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Advancement opportunities

Performance bonus

Flexible schedule

401(k) matching

Paid time off

Training & development

Job summary

Andrew Brenneise State Farm Agent is seeking an Account Representative to support daily operations and grow the agency through strong customer relations.

You will identify customer needs, market relevant products, schedule appointments, and maintain relationships across agency departments.

This role offers advancement opportunities, performance-based bonuses, a flexible schedule, 401(k) matching, paid time off, and comprehensive training and development.

Qualifications

• Sales experience preferred.
• Experience managing customer relationships preferred.
• Interest in marketing products and services.
• Strong written and verbal communication.
• Licensed for Property & Casualty.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

CRM skills

Communication

Marketing mindset

Customer service

Needs anticipation

Job description

Benefits:

• Opportunity for advancement
• Bonus based on performance
• Flexible schedule
• 401(k) matching
• Paid time off
• Training & development

ROLE DESCRIPTION:

As Account Representative - State Farm Agent Team Member for Andrew Brenneise - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.