Account Representative - State Farm Agent Team Member

Kris Yelverton - State Farm Agent; City of Binghamton (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Simple IRA

Health insurance

Advancement opportunities

Paid time off

Training & development

Vision insurance

Performance bonus

Competitive pay

Dental insurance

Flexible schedule

Job summary

Kris Yelverton - State Farm Agent in New York is seeking an Account Representative to grow the agency through customer relations and cross-functional collaboration.

The role focuses on delivering prompt service, qualifying needs, and marketing relevant products, with an emphasis on building lasting relationships and maintaining high standards of customer care.

Ideal candidates have sales experience, strong communication, and a Property & Casualty license.

Qualifications

• Experience in sales (outside sales, inside sales, retail, or telemarketing).
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service.
• Ability to anticipate customer needs and relate to customers.
• Property & Casualty license required or pursued.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service resolving inquiries about coverage, billing, and policy changes.
• Promote long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products

Communication skills

Customer service orientation

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

Benefits

• Simple IRA
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule

Role Description

As Account Representative for Kris Yelverton - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.