Account Representative - State Farm Agent Team Member

Dana Navarro - State Farm Agency Intern; Bradenton (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

Dana Navarro - State Farm Agency Intern is seeking an Account Representative to support daily operations and customer success in a State Farm agency setting. The role focuses on growing the office through meaningful customer relations and proactive marketing of relevant products and services.

The position emphasizes a sociable, results-driven professional, with opportunities for advancement and development within a supportive team environment.

Qualifications

• Experience in sales (outside, inside, retail, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products/services based on customer needs.
• Strong written and verbal communication skills.
• Dedicated to customer service.
• Ability to anticipate customer needs.
• Ability to effectively relate to customers.
• Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, friendly customer service, including inquiries about product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationships

Marketing mindset

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Property & Casualty license

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off
• Training & development

ROLE DESCRIPTION:

As an Account Representative - State Farm Agent Team Member for Dana Navarro - State Farm Agency Intern, you are vital to daily business operations and customers’ success. You help grow our office through meaningful customer relations, You improve the lives of State Farm customers by proactively marketing relevant products and services to help meet their needs.

Grow your career as you better your community. As an attentive, sociable, and results -minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Property & Casualty license.