Account Representative: Sales & Customer Service

Clayton Whitlock; Georgia; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Paid time off

Bonus based on performance

Competitive salary

Job summary

Clayton Whitlock State Farm in Lawrenceville, GA is seeking an Account Representative to grow the agency through meaningful customer relations and as a liaison between customer needs and agency departments.

The role involves developing leads, scheduling appointments, and marketing products/services to meet client needs, while delivering prompt, friendly service and promoting lasting customer relationships. A Property & Casualty license is required.

Qualifications

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Communication skills

Customer service

Anticipate customer needs

Relate to customers

Tools

Property & Casualty license

Job description

Clayton Whitlock State Farm in Lawrenceville, GA is seeking an Account Representative to grow the agency through meaningful customer relations and as a liaison between customer needs and agency departments.

The role involves developing leads, scheduling appointments, and marketing products/services to meet client needs, while delivering prompt, friendly service and promoting lasting customer relationships. A Property & Casualty license is required.