Account Representative - Industrial Water Treatment

Veolia Environnement SA; Grand Rapids (MI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Life Insurance

Paid Time Off

Paid Holidays

Parental Leave

401(k) Plan with employer matching

Flexible Spending & Health Savings

AD&D Insurance

Disability Insurance

Tuition Reimbursement

Job summary

Veolia is seeking an Account Representative in our Chemical Solutions and Monitoring (CSM) division for a full-time, entry-to-mid level role in the United States. You will support technical analysis, reporting, and customer engagements while contributing to commercial development and field learning in an industrial setting.

This position offers hands-on experience in revenue management, margin analysis, and negotiations, with mentorship from Account Managers and a clear pathway toward Account

Qualifications

• Bachelor’s degree in Biology, Chemistry, Environmental Science or Engineering/Technologist is preferred.
• 2–4 years of experience in an industrial environment.
• Affinity for customer-facing or sales roles.
• Valid driver's license and willingness to travel.

Responsibilities

• Technical Support: Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications under Account Manager guidance.
• Data Analysis & Reporting: Conduct testing, run analysis, and write technical reports for Account Manager review and final approval.
• Customer Engagement: Participate actively in business reviews and proposal development while learning consultative selling techniques.
• Commercial Development: Support Account Management Excellence Program activities including Service Plans and Value Generation Plans.
• Field Learning: Gain hands-on experience in industrial environments while developing customer relationship skills.
• Sales Process Training: Learn revenue management, margin analysis, and commercial negotiation fundamentals.
• Safety Compliance: Work safely at all times, following all EHS policies and procedures.

Skills

Technical curiosity

Problem-solving

Strong communication

Analytical skills

Teamwork

Customer-facing mindset

Education

Bachelor's degree in Biology, Chemistry, Environmental Science or Engineering/Technologist

Job description

• Full-time
• Contract type: Standard

Company Description

Veolia Group is a global leader in environmental services, operating across all five continents with nearly 218,000 employees. Specializing in water, energy, and waste management. Veolia Group designs and implements innovative solutions for decarbonization, depollution, and resource regeneration, supporting communities and industries in their ecological transformation. Within this framework, Veolia’s Water Technology Business brings together a dedicated team of experienced professionals committed to tackling the world’s most complex challenges related to water scarcity, quality, productivity, and energy. Together, we pursue a shared mission to create a more sustainable future.

Job Description

Join Veolia as an Account Representative in our Chemical Solutions and Monitoring (CSM) division and launch your career in technical sales while contributing to innovation and sustainability!

About This Opportunity

What You'll Do

Technical Support: Assist in analyzing and optimizing chemical treatment programs for Cooling Water, Boiler Water, Wastewater, Memchem, and Process Applications under Account Manager guidance

Data Analysis & Reporting: Conduct testing, run analysis, and write technical reports for Account Manager review and final approval

Customer Engagement: Participate actively in business reviews and proposal development while learning consultative selling techniques

Commercial Development: Support Account Management Excellence Program activities including Service Plans and Value Generation Plans

Field Learning: Gain hands-on experience in industrial environments while developing customer relationship skills

Sales Process Training: Learn revenue management, margin analysis, and commercial negotiation fundamentals

Safety Compliance: Work safely at all times, following all EHS policies and procedures

Qualifications

What We're Looking For

Education & Experience:

Bachelor's Degree in Biology, Chemistry, Environmental Science or Engineering/Technologist (Chemical, Industrial, or Mechanical), preferred.

2-4 years of experience in industrial environment

Affinity for customer-facing or sales environments

A full valid driver's license and willingness to travel (a learner’s permit or G1/G2 class will not qualify).

Key Characteristics:

Technical curiosity and strong problem-solving skills

Proficiency in mathematical calculations and chemistry concepts

Excellent communication and interpersonal abilities

Customer-focused mindset with eagerness to learn sales processes

Strong analytical and report writing capabilities

Ability to work collaboratively under mentorship

Comfortable in industrial environments

Commitment to continuous learning and professional development

Physical capability to lift and carry up to 50lbs as needed (frequency varies by worksite)

What Success Looks Like

Demonstrate commercial excellence through active participation in customer interactions

Produce high-quality technical analysis and reports with minimal revision

Show measurable progress in sales process understanding and application

Build foundational customer relationship skills

Contribute effectively to business reviews and proposals

Qualify for promotion to Account Manager through demonstrated commercial competency

Additional Information

Why Veolia?

Join a company that values Responsibility, Solidarity, Innovation, Customer Focus, and Respect. You'll receive comprehensive technical and commercial training, direct mentorship from experienced Account Managers, and a clear pathway to Account Manager promotion with direct account responsibilities.

This position is designed as a stepping stone to Account Manager, where you'll assume direct customer responsibility and independent account management upon demonstrating commercial excellence.

Ready to transition your technical expertise into a rewarding customer-facing career while making a difference in water treatment and sustainability?

We realize diverse teams make smarter decisions, deliver better results, and build stronger communities. We’re an organization that champions diversity and inclusion at every rung of the ladder and are proud to be an equal opportunity workplace.

• Medical, Dental, & Vision Insurance Starting Day 1!
• Life Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• 401(k) Plan - 3% default contribution plus matching!
• Flexible Spending & Health Saving Accounts
• AD&D Insurance
• Disability Insurance
• Tuition Reimbursement

Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity

Veolia does not accept unsolicited resumes from external recruiting firms. All vendors must have a
current and fully executed MSA on file before submitting candidates. Any unsolicited resumes and
candidate profiles will be deemed the property of the company and no fee will be due.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.